Senior Fulfillment Operations Manager

Spreetail propels brands to increase their e‑commerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest‑growing ecommerce companies in history: Spreetail is hiring a Senior Fulfillment Operations Manager to be responsible for the day‑to‑day operations at our fulfillment center. This is an excellent opportunity to develop, lead, and coach employees while optimizing our fulfillment center. How you will achieve success Ensure all Key Performance Indicators (KPIs) are within tolerance of their intended outcomes, including Safety, Quality, Delivery, and Cost, along with the ability to fully understand, drive, and ensure compliance with all Spreetail Fulfillment Standard Operating Procedures. Provides recommendations on future equipment and optimization of technology and develops and effectively leads multiple Operations Managers and Area Managers. Responsible for ensuring the optimization of freight flow throughout the entire facility and owning and driving continuous improvement projects to optimize FC processes. Ensure proper labor planning is completed at multiple facilities to manage domestic and international inbound freight and daily on‑time shipping expectations. Demonstrate the ability to lead a positive and collaborative culture throughout the facility and thrive in a high‑energy environment where tactical and strategic activities are expected. What experiences will help you in this role Intermediate level computer proficiency. Proficient in Excel, plan forecasting and analysis. Process mapping and SOP documentation ability. Scorecard and dashboard performance management. Individual development plan(s) management and proven ability to develop and promote entry‑level talent. Preferred qualifications 3–5 years of management or leadership experience. Capable of lifting up to 75 lbs. routinely throughout the workday. Ability to stand for 95% of the workday. Strong Leadership and planning skills and strong Communication skills – both written and verbal. Maintain flexibility to work some weekends and long hours during busy work periods. $92,000 - $140,000 a year Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,000/year to $140,000/year. Pay is based on a number of factors including geographic market location and may vary depending on job‑related knowledge, skills, and experience. Spreetail is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. What you can expect from us We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time‑off for your wedding week, paid parental leave and support for parents of growing families. We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards. We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast‑to‑coast coverage. We also provide free telehealth and on‑demand mental health resources. Learn more about our benefits & perks package. We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it. Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email View email address on click.appcast.io. #J-18808-Ljbffr Spreetail Inc.