Scheduling Coordinator: Home Health Care Impact

Angel Companions is seeking a Scheduling Coordinator to join our dedicated team in East Cobb. This position plays a key role in the daily operations of our home healthcare agency by ensuring caregivers are efficiently scheduled and clients receive exceptional care. Responsibilities

• Oversee the scheduling process to ensure caregivers are matched with clients based on their skills and client needs
• Collaborate with the client and their families to schedule replacement caregivers as needed
• Work closely with the Director of Case Management to ensure continuity of care during emergencies and manage caregiver assignments
• Play a crucial role in quality improvement initiatives to enhance service delivery
• Maintain open communication with clients and their families to address any scheduling concerns or changes
• Collaborate with the clinical team to ensure care plans are aligned with client requirements
• Assist in resolving complaints, incidents, and problems as needed, providing guidance to caregivers when necessary
• Oversee the maintenance of accurate logs for new, resumed, discharged, and denied cases, ensuring compliance within the department
• Run various daily and weekly reports to check for any discrepancies or errors, and ensure the necessary corrections are made
• Monitor adherence to company policies and procedures

Requirements

• Strong customer service, problem-solving, and multitasking skills.
• Proven experience in scheduling and managing complex calendars with multiple variables.
• Administrative expertise with the ability to handle competing priorities.
• Proficiency in Microsoft Office Suite.

Compensation

• Starting Salary: $45,000 annually
• Benefits: Comprehensive benefits package

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