Leasing Agent

Property Name: Mode at Owings Mills

Property Type: Garden

Unit Count: 324

HOW YOU'LL MAKE A DIFFERENCE

Be the face of your community! Leasing Professionals are the first impression to all prospective and current residents in the community. The ideal candidate for this role seeks opportunities to provide excellent customer service and takes the initiative while remaining flexible to meet the community's day-to-day needs. The Leasing Professional will focus on driving leasing performance for the entire property, handling complex leasing scenarios, providing informal mentorship, and contributing to strategic leasing initiatives.

WHY YOU'LL LOVE WORKING HERE

At Allegiant-Carter Management, our people are at the heart of everything we do. As an owner-managed company, we take pride in cultivating a culture where every team member's contribution truly matters. You won't just be part of a team - you'll be part of a family that values integrity, collaboration, and excellence in every interaction.

We believe in investing in our employees' growth and success. From ongoing training and professional development opportunities to clear pathways for advancement, we're committed to helping you reach your full potential. You'll have the tools, support, and encouragement to thrive!

At Allegiant-Carter Management, you'll find more than a job - you'll find a career built on respect, learning, and shared success.

CORE RESPONSIBILITIES:

Resident Relations

• Stands and greets all visitors, current and prospective residents with a professional and friendly demeanor (not from behind a desk).
• Offers a professional atmosphere in the leasing office and any other areas where prospective residents and current residents might interact with them.
• Handles day-to-day issues with current residents and escalates to management as needed.
• Coordinates the renewals of existing leases.
• Plans and oversees resident activities as requested by the Property Manager.

Asset Performance

• Completes applications, leases, and lease files for each resident in a professional, accurate, and timely manner.
• Leads leasing and marketing efforts at the community by giving tours, answering calls, assisting with files, planning resident events, and in other capacities as needed.
• Ensure all models and market readies are inspected daily before showing to ensure their quality appearance.
• Takes ownership of the community - inspects the property on a regular basis and address any deficiencies.
• Understands and applies sales and closing techniques.
• Collect rent and manage resident accounts
• Completes market studies each week and have extensive knowledge of the sub-market
• Assist posting on Socia Media outlets for marketing for internal and external customers.
• Conducts all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other Federal, State, and Local laws pertaining to Multi-Family Housing.

QUALIFICATIONS

Education

• High School Diploma or equivalent required.

Required Experience/Skills

• 1 year of previous leasing experience required.
• Basic knowledge of federal and/or local fair housing laws preferred.
• Basic knowledge of MS Word, Excel, and Outlook.
• Yardi experience preferred.
• Driver's License and reliable means of transportation required

Certifications-N/A

PHYSICAL ACTIVITY AND ENVIRONMENTAL DEMANDS

• Regularly performs physical activities including standing, walking, sitting, and using hands for grasping and coordination.

• Occasionally lifts, carries, pushes or pulls items up to 50 lbs.; climbs, balances, stoops, crouches, and works at heights up to 40 feet.
• May be exposed to varying environmental conditions including humidity, moving equipment, and, on rare occasions, extreme temperatures or airborne particles.

WE'VE GOT YOU COVERED

• Competitive compensation
• Excellent benefits package including medical, dental, vision and other ancillary products
• Retirement savings 401(k) plan
• Generous holiday and vacation package
• Professional development assistance