Unit Secretary

Requisition Number: 11734

Pay Range: $18.87 - $31.42 per hour

Location: CHA Everett Hospital 
Category: Clerical and Administrative Support
Department: MedSurg West 3 EH
Job Type: Per Diem On Call
Union Name: SEIU 1199

Work Schedule: Various Shifts

The West 3 - Medical/Surgical/Telemetry Department at Everett Hospital with Cambridge Health Alliance is a 35 bed unit for patients with general and complete medical and surgical needs, often serving those with serious health issues. The unit includes 5 private rooms, 2 respiratory isolation rooms and a hemodialysis tandem room with 2 bays. Skilled and compassionate nursing staff take care of approximately 25 patients each day including an expert Hospitalist Team.

The Unit Secretary supports daily clinical operations by providing exceptional customer service, managing patient information, coordinating unit activities, and ensuring efficient communication among patients, visitors, and the healthcare team.

Key Responsibilities

Answer phones, schedule appointments, and greet patients and visitors in a professional, courteous manner.

Maintain patient confidentiality and comply with HIPAA regulations.

Coordinate admissions, discharges, patient rosters, and unit documentation.

Communicate effectively with nursing staff, providers, admitting, and ancillary departments to ensure continuity of care.

Assist with unit operations by ordering supplies, transporting specimens and non-controlled medications, and maintaining inventory.

Monitor unit safety and operational tasks, including equipment checks, refrigerator temperature logs, and eye wash station inspections.

Maintain a clean, organized work environment and support a collaborative, patient-centered team culture.

Adhere to organizational policies, including abuse reporting and safety procedures.

Other duties as assigned

Qualifications/Experience

High School Graduate/GED

Knowledge and comfort with electronic medical record, customer service experience and medical terminology. 

Previous Unit Secretary or Administrative Assistant experience strongly preferred. 

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.