PROPERTY MANAGER

Description

Join Our Team and Make an Impact!

Princeton Management Company is seeking a motivated, experienced, and results-driven Property Manager to lead the daily operations of The Edge at 1815 , a student housing apartment community located in Mount Pleasant, Michigan, serving the Central Michigan University market.

We are looking for an exceptional leader who understands that successful property management requires more than collecting rent and leasing apartments. It requires strong business judgment, financial accountability, outstanding customer service, effective team leadership, and a proactive approach to maintaining a successful and thriving apartment community.

The ideal candidate will be energetic, organized, professional, and passionate about creating an exceptional living experience for our residents while maximizing occupancy, resident retention, revenue, and overall property performance.

Key Responsibilities

Property Operations & Leadership

• Oversee all daily operations of the apartment community, ensuring efficiency, professionalism, and exceptional property standards.
• Lead, motivate, coach, and develop office, leasing, and maintenance personnel.
• Establish clear expectations, accountability, and effective communication among team members.
• Conduct regular staff meetings to coordinate daily operations, leasing objectives, resident concerns, and maintenance priorities.
• Ensure compliance with company policies, procedures, and applicable housing regulations.
• Maintain a professional, welcoming, and service-oriented environment for residents, prospective residents, employees, and vendors.

Student Housing Leasing & Marketing

• Develop and execute effective leasing and marketing strategies to maximize occupancy and pre-leasing performance.
• Understand the unique leasing cycles associated with university student housing, including academic calendars, early renewals, and peak leasing seasons.
• Monitor leasing traffic, lead conversions, applications, occupancy trends, and competitive market conditions.
• Coordinate creative marketing initiatives, resident events, university outreach, social media campaigns, and referral programs.
• Maintain awareness of competing student housing communities, rental rates, concessions, and market trends.
• Establish measurable leasing goals and hold team members accountable for achieving them.
• Demonstrate an understanding of individual-bedroom leasing, roommate matching, and student housing lease structures.

Resident Retention & Customer Service

• Develop proactive renewal strategies to encourage residents to remain at the community for additional lease terms.
• Begin renewal outreach well in advance of lease expirations to maximize retention and reduce turnover expenses.
• Build positive relationships with residents and respond professionally and promptly to concerns.
• Resolve resident complaints through effective communication, follow-up, and coordination with maintenance personnel.
• Promote resident satisfaction through exceptional customer service, community engagement, and well-maintained living conditions.

Financial Management & Budget Accountability

• Manage property financial performance with a strong understanding of operating budgets, revenue, expenses, and Net Operating Income (NOI).
• Review monthly financial reports, budget variances, delinquency reports, and property performance indicators.
• Identify opportunities to increase revenue while maintaining responsible expense controls.
• Demonstrate sound judgment when evaluating repair-versus-replacement decisions, vendor expenses, and operating costs.
• Oversee rent collection, delinquency management, accounts payable, invoice approvals, and purchasing procedures.
• Prepare accurate reports and communicate financial and operational performance to regional leadership.

Maintenance, Property Conditions & Unit Turns

• Work closely with the Maintenance Supervisor to ensure timely completion of service requests, preventive maintenance, and property inspections.
• Conduct regular inspections of apartment units, common areas, building exteriors, and community amenities.
• Coordinate student housing move-outs, unit turns, quality-control inspections, and move-ins during high-volume turnover periods.
• Ensure apartment readiness and cleanliness standards are consistently maintained.
• Manage vendor relationships, maintenance scheduling, and expense control.
• Maintain a strong commitment to property appearance, safety, and long-term asset preservation.

Preferred Qualifications & Experience

• 3–5 years of multifamily property management experience preferred , with prior student housing management experience highly desirable.
• Previous experience managing a student housing community near a college or university is strongly preferred.
• Demonstrated success in leasing, pre-leasing, occupancy growth, and resident retention.
• Experience supervising and developing office, leasing, and maintenance teams.
• Strong understanding of property operating budgets, financial reporting, expense management, and NOI.
• Experience with individual-bedroom leasing, roommate matching, guarantor requirements, and student housing leasing cycles.
• Familiarity with property management software such as Yardi, RealPage, Entrata, or comparable platforms.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.
• Knowledge of Fair Housing laws, landlord-tenant regulations, and property management best practices.
• Experience with rental collections, delinquency management, lease administration, and resident dispute resolution.
• Strong marketing skills, including digital advertising, social media, competitive market surveys, and outreach initiatives.
• Experience coordinating large-scale student housing turnovers and move-in operations.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, multitasking, and time-management abilities.
• Ability to make sound decisions, manage competing priorities, and perform effectively during high-volume leasing and turnover periods.
• A valid driver’s license and reliable transportation, as needed for property-related responsibilities.
• Relevant industry certifications, such as CAM or ARM, are a plus.

The Ideal Candidate

We are especially interested in individuals who demonstrate:

• Leadership: The ability to inspire employees, build teamwork, and hold staff accountable while maintaining a positive work environment.
• Financial Responsibility: An understanding that a successful apartment community must balance resident satisfaction with revenue growth, expense management, and profitability.
• A Leasing Mindset: The drive to maximize occupancy, maintain strong pre-leasing momentum, and recognize that every prospective resident represents an opportunity.
• Customer Service Excellence: The ability to listen, communicate, resolve concerns, and build lasting resident relationships.
• Ownership & Accountability: A willingness to take responsibility for property performance, identify problems, and implement solutions without waiting to be directed.
• Professionalism & Integrity: A commitment to representing Princeton Management Company with honesty, respect, sound judgment, and professionalism.

Why Join Princeton Management Company?

At Princeton Management Company, we believe successful communities begin with strong leadership and dedicated employees. We value individuals who take pride in their work, support their teammates, and understand the importance of creating positive experiences for our residents.

This position offers an opportunity to lead a student housing community in the Central Michigan University market, contribute directly to its success, and grow professionally within an established property management organization.

Benefits:

• Competitive wages within the industry.
• Health, dental, and vision benefits.
• Life insurance and AD&D
• Short-term disability
• AFLAC
• 401(k) and 401(k) Roth
• Allyhealth Tele-Medicine
• Flexible Spending Accounts
• Paid Holidays and PTO Time
• Training and professional development opportunities.
• Positive and inclusive work environment.
• Opportunities for career advancement within the company.

Princeton Management is an Equal Opportunity Employer

Requirements

Requirements:

• Experience: Proven experience in property management, with a track record of successful tenant relations and property management.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and supervise staff effectively.
• Communication: Excellent communication skills, both written and verbal, for effective interaction with residents, staff, and property owners.
• Organization: Exceptional organizational skills and attention to detail to manage various tasks efficiently.
• Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure.
• Certifications: Relevant certifications in property management, real estate, or related field are a plus.

If you are a motivated property management professional who enjoys leading people, achieving goals, and making a measurable difference, we encourage you to apply!