Customer Service Specialist Windermere

Based in Orlando Florida Massey Services is one of the nations largest and most respected service companies with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985 Massey Services and its subsidiary organizations employ over 2800 team members and operate over 2400 vehicles that provide Residential and Commercial Pest Prevention Termite Protection Landscape and Irrigation Services to over 800000 customers from 180 Service Centers throughout Florida Georgia Louisiana Texas South Carolina North Carolina Virginia Tennessee and Oklahoma.

Compensation: $16.00-$18.00

We offer a complete benefits package including Medical & Dental 401(k) retirement plan paid vacations sick days holidays tuition reimbursement direct deposit short & long term disability and much more. If you are looking for a career and want to work for a GREAT COMPANY we would love to speak with you!
Please email your resume TODAY!!

Job responsibilities
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries requests billing questions and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction confirm service appointments and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.

Requirements:
High School Diploma or GED at a minimum
Previous experience with customer service on the phone
Strong problem solving skills
Excellent computer typing and 10-key skills
Time management talent and a sense of urgency
Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace

Required Experience:

IC