IT Support Specialist

Role Overview We are seeking a customer-focused IT Support Specialist to join our Corporate Office in Carmel, IN. In this onsite role, you’ll be the go-to resource for our office employees and will provide dedicated support to our C-suite executives. What You Will Do Provide front-line technical support to employees in the Carmel corporate office, troubleshoot hardware, software, and network issues, and assist with employee onboarding and device management. Why It Might Be a Fit If you enjoy solving problems, working directly with people, and being part of a fast-growing organization where IT plays a critical role, this is a great opportunity. Requirements 2+ years of IT desktop support experience Strong troubleshooting skills; familiarity with Windows, Office 365, and networking basics Experience supporting printers, mobile devices, and common workplace technology Working knowledge of Active Directory, user account management, and MFA tools Familiarity with ticketing systems and remote support tools (Jira preferred; Zendesk, ServiceNow, or similar acceptable) Clear, professional communication and a customer‑first mindset, with the ability to support executives effectively and professionally Ability to work onsite full time in Carmel, IN Valid driver’s license and reliable transportation for limited project‑related travel Ability to lift/move equipment (up to ~40 lbs.) as needed for setup and maintenance Benefits Great benefits Paid time off Matching 401(k) Career growth potential Great work environment #J-18808-Ljbffr