Customer Solutions Manager

Customer Solutions Manager

The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.

Customer Solutions Manager Job Duties

• Identify and qualify potential leads through various channels, including networking, research, and referrals
• Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
• Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
• Negotiate contracts and close sales deals, achieving and exceeding sales targets
• Collaborate with internal teams to align sales strategies and messaging
• Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
• Define project scope, objectives, and deliverables in collaboration with the client and internal teams
• Manage project execution, ensuring adherence to timelines, budgets, and quality standards
• Proactively communicate project status, risks, and issues to clients and internal stakeholders
• Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling

Competencies

• Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
• Problem Solving: Ability to identify, analyze, and resolve challenges effectively
• Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
• Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
• Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
• Product Knowledge: Deep understanding of company offerings and products as well as industry regulations

Education and Experience

• Bachelor's degree in business or a related field. Experience can be substituted for education
• 3+ years of experience in a sales role within the environmental industry or similar industries
• 3+ years of experience in an operational management role within the environmental industry or similar industries
• Proven track record of achieving and exceeding sales targets
• Strong negotiation and problem-solving skills
• Travel requirements of 50% or more

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.