Collections Specialist

Job Description

Job Description

Key Responsibilities

• Manage business-to-business (B2B) collections and follow up on outstanding accounts.
• Review accounts receivable aging reports and prioritize collection activities.
• Contact customers via phone and email to resolve past-due balances.
• Research and resolve payment discrepancies, disputes, and billing issues.
• Document collection activities, payment commitments, and customer communications.
• Work cross-functionally with accounting, billing, customer service, and finance teams.
• Reconcile customer accounts and maintain accurate account records.
• Support cash flow objectives while preserving positive customer relationships.
• Assist with reporting, account analysis, and month-end activities.
• Escalate delinquent accounts as needed and recommend appropriate resolution strategies. Responsibilities commonly include collections management, dispute resolution, AR aging review, client communication, and account reconciliation activities

Pay Details: $21.00 to $22.00 per hour

Search managed by: Mary Little

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.