Senior System Administrator - MSP Professional Services

Senior System Administrator – MSP Professional ServicesWe're a leading Chicago-based IT managed service provider reinventing technology through modern, client-first service solutions. We invest in our team's well-being and career growth, believing that a happy, supported workforce drives innovative ideas that change the way technology enhances our world. Founded with a passion for community and culture, our collaborative team grows together through shared success and continuous learning.We're expanding our team and are looking for a Senior System Administrator – MSP Professional Services to tackle complex IT challenges, manage high-level escalations, and lead systems or cloud projects. In this role, you'll mentor junior engineers, provide expert support, and ensure client satisfaction with top-notch service delivery.Senior System Administrator – MSP Professional Services Responsibilities:Manage client service delivery and advanced systems/cloud projectsResolve escalations through root cause analysesMentor junior engineersDesign and manage Windows, VMware, Azure, and Microsoft 365 environmentsLead projects within scope and budgetDrive strategic technology investmentsDevelop and maintain best practices and process documentationSenior System Administrator – MSP Professional Services Qualifications:2+ years in Managed Services, Cloud, or Server Engineering/ArchitectureExpertise in Microsoft 365, Azure, VMware, and Windows ServerFamiliarity with enterprise storage, messaging systems, advanced networking, virtualization, backup/disaster recovery, and security best practicesProven troubleshooting skills and experience developing technical standardsSenior System Administrator – MSP Professional Services Benefits:HMO or PPO Medical InsuranceDental, Vision, and Life InsuranceHybrid WFH (75% home, 25% onsite for projects)401K with partial company matchFree ParkingUnlimited PTOFlex day policy for unexpected events (up to 45 days per year with less than 2 weeks notice)Free office snacksMileage reimbursement at government rateBusiness-related certification reimbursement (85% of study materials and exam fees)Biannual reviews for base salary increases Bowman Williams