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Bilingual Service Desk Engineer - 2nd Shift (Spanish/English)

Protera

Protera Technologies in Chicago seeks a Service Desk Engineer (2nd Shift) to join our 24x7x365 service center. You will handle incidents and service requests, serving as the primary liaison between customers and technical teams while supporting L1–L3 escalation. Fluency in Spanish and English, strong communication, and a commitment to a fixed shift with rotational weekend coverage are essential. You will log interactions in ITSM tools and support end-user devices, server hardware, and asset #J-18808-Ljbffr Protera

Vacancy posted 1 day ago
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