IT Help Desk Specialist, Tier 1 Support

Mcnaughton Mckay Group

Mcnaughton Mckay Group in San Antonio, TX seeks an IT Help Desk Support, Tier 1, to serve as the front line for internal IT support. You will handle tickets, troubleshoot hardware and software, and assist users across office, warehouse, and field locations. Strong communication and documentation are essential to provide a positive support experience. The role emphasizes first-contact resolution, customer service, and collaboration with IT to improve processes and training. #J-18808-Ljbffr Mcnaughton Mckay Group

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Vacancy posted 2 days ago

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