Relationship Banker

Engage clients in the lobby and educate them on self-service resources such as mobile banking, online banking, and ATMs Assist clients with conducting banking transactions Accurately and efficiently process cash transactions Have deep conversations with clients to understand their financial and life priorities Connect clients to solutions that meet their financial goals Execute the bank's risk culture and strive for operational excellence Build relationships with clients to meet financial needs Follow established processes, guidelines, laws, and regulations Partner with small business, lending, and investment experts Manage financial center traffic, appointments, and outbound calls Drive the client experience Manage cash responsibilities Requirements Enthusiastic, highly motivated self-starter with strong work ethic and focus on results Collaborates effectively and builds strong relationships Passion, commitment, and drive to improve clients' financial lives Ability to identify solutions for new and existing clients based on their needs Effective and confident communication skills Ability to engage all clients Ability to learn and adapt to new information and technology platforms Ability to educate clients on ATM, online banking, and mobile banking transactions Strong critical thinking and problem-solving skills Ability to follow established processes and guidelines and comply with laws and regulations Efficient time and capacity management Ability to work weekends and/or extended hours May be scheduled at any financial center within a reasonable distance Experience in financial services and knowledge of financial services products and solutions preferred One year of successful sales experience in a salary-plus-incentive environment with individual sales goals preferred Six months of cash handling experience preferred Bachelor's degree or business-relevant Associate’s Degree such as business management, business administration, or finance preferred Core Competencies Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service banking solutions. Possesses critical thinking and problem-solving abilities to identify and connect clients with appropriate financial solutions. Highest-signal resume keywords Client Engagement Cash Handling Experience Financial Services Knowledge Effective Communication Skills Sales Experience ATS Optimization Keywords Hard Skills Cash Transactions Processing Mobile Banking Education Online Banking Education ATM Transactions Education Financial Services Products Knowledge Soft Skills Relationship Building Critical Thinking Problem-Solving Time Management Adaptability Certifications & Qualifications Bachelor's Degree Associate's Degree in Business Management Associate's Degree in Business Administration Associate's Degree in Finance Industry Keywords Banking Transactions Risk Culture Operational Excellence Sales Goals Financial Center Management #J-18808-Ljbffr