Front Desk Associate & Kennel Assistant - Full Time

Job Description

Job Description

J ob Title: Pet Care Associate

Reports To: Assistant Manager / General Manager

Compensation: $13/hr - $15/hr + tips

Benefits: PTO, Health Insurance, Vision Insurance, & IRA plan with employer match.

FLSA Status: Non-exempt

The Summary:

• Provides professional animal care services for pets within our care.
• Provides exceptional customer service to clients.
• Provides a safe and clean environment for pets and people.

The Details:

• Clean up after animals both inside the facility and outside, clean animal rooms and kennels as needed.
• Feed, water, walk, exercise, and bathe animals as needed in our care.
• Administer medications as indicated by owners and veterinarian.
• Answers phone, schedules client appointments and reservations, check-in / check-out pets, handle currency transactions.
• Bring animals to and from the kennel during check-in and check-out times.
• Provides basic animal health and grooming services, including bathing animals, trimming nails, and brushing teeth.
• Maintain the resort as a whole by performing tasks including, but not limited to, sweeping/mopping floors, wiping counters, laundry, washing dishes, taking out trash, cleaning bathrooms, yard work (including raking leaves and shoveling snow) and checking equipment and supplies.
• Assist other staff members on occasion with such tasks as helping restrain an animal, helping clients with their pets, etc.

**The company reserves the right to add or change duties at any time.

Job Qualifications:

• Ability to lift up to 50 pounds and team lift up to 150 pounds.
• Ability to withstand prolonged exposure to water and soaps.
• Ability to stand for extended periods of time.
• Ability to fully communicate in English.
• Ability to withstand prolonged exposure to dog and cat hair and allergens.
• Must be able to frequently walk, stoop, kneel, crouch, bend, lift, reach, and handle heavy equipment.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to use basic computer functions and program utilized by the pet resort.
• Must be able to work most weekends and on/around major holidays during busy times.
• Must be at least 18 years of age.

Orchard Lake Pet Resort is a small, privately owned facility that has been in business almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for Dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve. We're a work-hard, play-hard kind of business and enjoy coming to work each day.

Company Description

Orchard Lake Pet Resort is a small, privately owned facility that has been in business almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for Dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve. We're a work-hard, play-hard kind of business and enjoy coming to work each day.