Social Media Manager

Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World. THE ROLE Glossier is looking for a creative, community-first social media expert to support the development of ownable, best-in-class social strategy and social marketing campaigns. This person will support the social team, reporting to the Senior Social Media Manager, and will be responsible for audience and engagement growth across all owned channels to drive brand awareness and advocacy. The role includes the daily management of channel operations (content planning, calendar management, caption copywriting, analytical reporting), along with executing the social strategy for brand launches in collaboration with cross-functional partners. The ideal candidate will be at the forefront of social trends and innovation, have a strong creative eye, and be able to develop channel-by-channel goals and effectively measure success. You will play a key role in driving engagement, gathering feedback, and creating strategies to grow and strengthen our community. RESPONSIBILITIES Additional responsibilities include following these expectations: EXPECTATIONS 6 Months Contribute concepts and ideas for always-on content and campaigns Cross-channel execution with the ability to strategically plan engaging content and push innovation across channels Collaborate and brief cross-functional teams and external partners on opportunities to strategically feature content across owned social Provide light touch ad hoc content creation for Tik Tok, Instagram Stories, and Instagram as needed Perform basic social reporting that measures content performance Maintain platform literacy so Glossier can stay on top of social media trends and identify moments for the brand to tap into 12 Months Develop a social dashboard with active insights to ensure we are learning and driving results Proactively build and maintain the brand's online community by fostering meaningful interactions, monitoring social media sentiment and trends, and responding promptly to relevant comments and feedback Own cross-channel calendar management and workstreams The ideal candidate is willing to work from our LA Office at least 3 days per week to support the team. If you’re a creative thinker with a passion for beauty and social media, love shooting content, excel at making social-first graphics, and have a knack for analyzing and optimizing strategies in a collaborative environment, we’d love to hear from you! KEY INGREDIENTS 3-5 years experience working in social media management and content development within the beauty industry or related sectors Strong written and verbal communication skills and attention to detail, particularly in regards to consumer-facing content A customer-first mindset, with a passion for creating memorable content moments; willingness to challenge what’s expected in the brand content landscape Understanding of SEO and web traffic metrics Strong understanding of social media KPIs and social media analytical reporting platforms Demonstrated ability to work across organizational teams, building cross-functional relationships and advocating for brand outcomes Passionate self-starter, decisive and able to move with speed to implement ideas Highly proactive, with the ability to work effectively with internal and external partners to make things happen with limited resources Must have experience with Figma, Adobe Photoshop, Canva, Capcut or other video editing software In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position: The estimated annual pay range for this role is $82,000 - $107,000. There may be future opportunities for continued pay progression based on continued strong performance in the role. Full-time positions are also eligible for a competitive compensation and benefits package that includes medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination. #J-18808-Ljbffr