Manager HR Operations

Work Location: New York City (Hybrid). Must Reside in the New York tri-state area within the U.S. Salary Range: $75,000/yr.-$80,000/yr. About Grameen America, Inc. Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. About the Job The HR Operations Manager is responsible for overseeing the day-to-day administration of HR operations, including benefits, leave administration, HR systems, and compliance. This role serves as a key resource for employees regarding payroll, benefits, HR policies, and operational support. Key Responsibilities Benefits Administration: Administer employee benefits and 401(k) programs through the PEO model, including employee enrollment, orientations in English and Spanish, and ongoing employee support. Leave of Absence Management: Manage and coordinate all leave programs with the PEO provider, including FMLA, ADA accommodations, disability, and state‑specific leave requirements. HRIS & Data Management: Maintain and audit employee records in TriNet ensuring data accuracy, compliance, and data integrity. Compliance & Reporting: Support HR compliance activities including required federal and state filings, audits, and reporting related to payroll, benefits, and employee data. Prepare HR reports, metrics and analysis as needed. Payroll Administration: Support payroll operations, including earnings and deductions setup, payroll audits, and employee payroll inquiries. Maintain strong working knowledge of payroll processes and compliance requirements. Perform other related duties as assigned. We’re a collaborative team, and sometimes that means stepping outside your usual scope to help with projects or priorities that advance our mission. These other duties as assigned are part of how we adapt, innovate, and support one another. As such, additional duties, responsibilities, and activities may change or be assigned as needed to meet team and organizational goals. Required Skills/Abilities Experience with payroll, benefits and leave of absence administration, and compliance within a PEO environment. Understanding of local, state, and federal employment laws. Exceptional attention to detail and accuracy, with the ability to stay focused and organized in a fast‑paced, multi‑tasking environment. Spanish and English communication is required. Positive, collaborative team player with a proactive, can‑do attitude. Experience maintaining and exercising judgment and discretion with confidential information. 3 – 5 years of related HR operations experience. Experience with TriNet or other HRIS/HCM systems within a PEO environment preferred. Proficiency with Microsoft Office Suite. In‑Person and Travel Requirements Attend required in‑person quarterly staff meetings in New York City. Hybrid remote/onsite schedule with travel to NYC offices and other branch locations outside of NYC as business needs require. What We Offer You Medical, dental, and vision insurance plans Paid Holidays, vacation and sick time 401(k) retirement savings plans Flexible Spending Account (FSA) Wellness platform with two free coaching sessions per month Opportunity for advancement And more! Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law. Grameen America, Inc participates in E-Verify. Visa sponsorship is not provided. Must be able to legally work in the U.S. We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self‑identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at #J-18808-Ljbffr