Sr. Product Manager

Grow with us About this opportunity: Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Locations are Boise, ID, Santa Clara, CA or Plano, TX. Ericsson’s Enterprise Wireless Solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us. About the role Ericsson is looking for a visionary and execution-driven Sr. Product Manager to lead our AI strategy across the NetCloud platform. This is a high-impact, cross-functional role at the intersection of product, engineering, and go-to-market — responsible for shaping how AI transforms our products, our operations, and the experiences we deliver to customers and partners. You’ll help drive our AI product vision end-to-end: from AIOps and intelligent automation to our LLM assistant and agentic workflows. You’ll collaborate with engineering, design, and customers to ensure AI is embedded thoughtfully throughout our products — delivering measurable value to customers while positioning Ericsson as the intelligent edge of enterprise wireless. What you will do AIOps & Intelligent Operations — Steer the strategy and execute the capabilities for AI-enabled proactive network monitoring and automated remediation. Own the roadmap that reduces MTTR for issues and automates fixes to improve network reliability for enterprise customers. LLM Assistant & Conversational AI — Define and evolve our embedded AI assistant, enabling customers and teams to analyze, troubleshoot, configure, and report using an AI interface. Bring creative thinking and problem solving to introduce interaction patterns other than chat. Help steer and improve AI quality, accuracy, and user trust. AI-Embedded Product Experiences — Identify and prioritize opportunities to weave AI natively into the NetCloud UI — improved workflows, summarized insights, and contextual guidance that feel seamless. Agentic Experiences & Workflow Automation — Lead the roadmap for agentic capabilities that take multi-step actions on behalf of users. Define appropriate guardrails, oversight mechanisms, and pilot programs with new agents. Extensibility & MCP Integration — Steer the strategy for AI extensibility via Model Context Protocol (MCP) and open APIs, enabling third-party agents and partners to build on our AI platform safely and at scale. Cross-Functional AI Leadership — Serve as an AI product authority within the company. Align stakeholders, represent the AI roadmap to leadership and customers, and define how AI ideas are sourced, evaluated, and shipped. The skills you bring 5+ years of product management experience, with meaningful time spent on AI, ML, or data-driven products in a B2B or enterprise SaaS context. Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes. Ability to be proactive and take the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment. Must be people smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging. Hands‑on familiarity with modern AI/ML concepts — LLMs, RAG, agents, MCP, MLOps — and the ability to evaluate technical tradeoffs with engineering teams. Experience shipping AI features in production, defining evaluation frameworks, managing model/feature quality, and handling failure modes. Strong design sense, including the ability to decide when an AI capability is ready for customer use and product release. Analytical mindset with experience using product and usage data to drive decisions; comfort with experimentation and rapid iteration. Experience in networking, cloud infrastructure, or enterprise wireless is a plus. Background in developer platforms, APIs, or ecosystem/partner strategy is a bonus. Why This Role Ericsson is the global leader in cloud-delivered 5G wireless networking — and AI is the next frontier of how we differentiate. This role gives you a rare combination of strategic scope and technical depth: you’ll define how intelligence is woven into the fabric of a platform used by tens of thousands of enterprises worldwide. You’ll work alongside talented engineers, researchers, and go‑to‑market teams to build AI that actually works in production — not just demos. If you want to shape the AI roadmap of a market‑leading platform at a pivotal moment, this is the role. Why join Ericsson At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Equal Opportunity Employer Ericsson is proud to be an Equal Opportunity employer, learn more. Disability Accommodation If you need assistance or to request an accommodation due to a disability, please contact Ericsson at View email address on click.appcast.io. Disclaimer DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Compensation and Benefits Compensation: The salary range for this position is dependent on various factors such as location, qualifications, and experience. For Santa Clara, CA the range is $176,500‑220,500. Short‑Term Variable Compensation Plan (select if STV) includes an annual bonus based on performance. Variable Compensation Plan (select if SIP) includes opportunity for sales commissions as part of the Ericsson Enterprise Wireless Variable Compensation Plan. Health: Ericsson offers subsidized, nationwide PPO medical benefit options including a low‑deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company‑provided HSA contribution. For California employees, a subsidized HMO option through Kaiser is available. Dental and vision coverage are also subsidized. Financial Security: 401(k) plan with 4% company match and immediate vesting. Company‑paid basic life, AD&D insurance, and disability benefits. Time: Minimum of 15 accrued vacation days, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually (pro‑rated based on start date). Paid maternity leave up to 16 weeks, parental or adoption leave 6 weeks at 100% pay. Additional benefits: Employee Assistance Program, mobile therapy, volunteer paid time off. #J-18808-Ljbffr