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Accounting Associate

$20 - $23 per hour

Express Employment Professionals Defunct

Membership & Billing Specialist (Contract)

Location: Mettawa, IL (Hybrid – Onsite & Remote) Schedule: Monday–Friday, 8:00 AM – 4:00 PM Pay Rate: $20–$23/hour Assignment Length: Sept 28th, 2026 – October 18, 2026

Our client, a trusted and well-established organization headquartered in Mettawa, IL, is seeking a Membership & Billing Specialist to join their team on a contract basis. This hybrid opportunity is ideal for someone who enjoys a combination of customer service, account administration, billing support, and data management in a fast-paced environment.

Key Responsibilities
  • Process membership cancellation requests in multiple systems, including Oracle and Salesforce (SFDC), while maintaining accurate records and timelines.
  • Update and maintain cancellation trackers and membership databases.
  • Process membership agreement changes and account updates.
  • Handle member inquiries related to cancellations, billing, refunds, and account status.
  • Process member refunds accurately and efficiently.
  • Maintain electronic member files and documentation within shared drives.
  • Perform data entry and record-keeping activities while ensuring a high level of accuracy.
  • Collaborate with internal teams to ensure a positive member experience.
  • Participate in team meetings and contribute to process improvements.
Qualifications
  • Minimum of 1 year of experience in a customer service, administrative, accounting, or operations-related role.
  • Experience with Oracle, Salesforce (SFDC), QuickBooks, or similar systems preferred.
  • Knowledge of basic accounting principles.
  • Strong data entry and documentation skills with excellent attention to detail.
  • Proficiency with Microsoft Excel and other Microsoft Office applications.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks, meet deadlines, and work independently.
  • Strong problem-solving skills and customer service mindset.
  • Accounts Payable (AP) and Accounts Receivable (AR) experience is a plus.
  • Positive attitude, adaptability, and ability to thrive in a dynamic work environment.
Why Apply?
  • Opportunity to work with a reputable organization at its corporate headquarters.
  • Hybrid work environment offering flexibility.
  • Competitive hourly pay.
Vacancy posted 3 days ago
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