Compliance Coordinator II

Position Summary Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position is responsible for supporting clients’ compliance related requirements and requests through leveraging experience, knowledge, and independent resolution to achieve client satisfaction. An additional responsibility includes independently working on initiatives to support client satisfaction. The role also provides leadership by example and serves as a technical resource to ensure client expectations are met and/or exceeded. Job Functions, Essential Duties and Responsibilities Assist clients with their annual IRS reporting requirement, prepare and quality‑control IRS Large Form 5500, inclusive of all appropriate schedules and reconciliations including Schedule C. Exercise expertise with annual compliance testing (ADP/ACP, 410(b), 415, 402(g)) as required for clients. Perform and quality‑control advanced client‑requested calculations, including Profit Sharing integrated, QNEC, QMAC, Match contributions, and review of plan documents to ensure provisions have been correctly applied to the calculation. Apply plan‑document expertise to assist with client resolution. Support Client Service teams through timely comment resolution and phone support, including external conference calls to assist with client resolution. Participate in annual post‑mortem meetings held in collaboration with other teams to continuously improve the client experience. As a compliance services subject‑matter expert, review and update training materials for instructor‑led courses and assist the training team with presenting the material. Train and mentor associates in compliance services to ensure processes are reviewed to provide the best client experience. Take lead or participate on special projects within the compliance services department or represent compliance services on cross‑departmental projects or initiatives, providing status updates to the compliance services team. Assist the leadership team with the review and quality‑control of external communications sent to clients. Protect, secure, and properly handle all confidential data held by Ascensus to prevent unauthorized access, improper transmission, or unapproved disclosure of information that could harm Ascensus or its clients. Demonstrate the I‑Client service philosophy and core values of People Matter, Quality First, and Integrity Always® in daily actions, supporting the organizational culture. Experience, Skills, Knowledge Requirements Minimum of 4 years industry experience in a retirement services environment, including compliance testing and Form5500 experience. Ability to make sound business judgments while effectively balancing client needs and organizational considerations. Advanced analytical and problem‑solving skills. Capacity to work additional hours as necessary to meet business needs. Consistently demonstrate proactive client focus. High level of independence in work. Ability to work within a team structure to achieve the common goal of providing exceptional customer service. Strong coaching and mentoring skills. Strong knowledge base of ERISA, DOL, and IRS regulations, and plan documents (individually designed and prototype). We are proud to be an Equal Opportunity Employer. Benefits Collaborative, idea‑sharing environment Professional development with in‑house training and tuition reimbursement Generous reward programs Paid time off Medical, dental, and vision benefits Health Savings Account with employer contribution up to $1,100 401(k) and 529 college savings match programs Volunteer and charitable‑giving programs Business casual dress code #J-18808-Ljbffr Ascensus