Product Management and Marketing Strategy Senior Associate

Job Description

Description

This position is on the Chase Marriott Co-Brand Card team within the Partner Card organization of Chase Card Services. The Sr. Associate -  Product Marketing will be a talented, customer-obsessed, rising leader who will develop and execute product development and marketing initiatives to deliver increased growth, engagement, and loyalty for the portfolio of Marriott Bonvoy credit cards from Chase. This position will   work closely with VP, Product Marketing & Strategy and   collaborate with partners at Marriott to deliver against business objectives.  

Job responsibilities

In this role, you will build collaborative relationships with Marriott and the cross-functional teams within Chase that support card marketing and product development execution. You will lead the creative development and marketing strategy for product marketing collateral and coordinate with the partner on approvals. You will analyze customer data and insights to recommend optimization opportunities that will result in new embedded benefits, refreshed card products and improved   product experiences throughout a cardmember’s tenure. You will also lead the product marketing for the portfolio – influencing the messaging and positioning of card products and benefits across physical & digital marketing assets / campaigns.  

 Required qualifications, capabilities, and skills 

• Bachelor's Degree required  
• 4+ years of work experience required  
• Excellent written and verbal communication skills; experience with deck writing 
• Proven marketing campaign execution and creative development 
• Proven project management skills, ability to think creatively to develop solutions to complex problems.    
• Strong attention to detail with the ability to manage multiple initiatives concurrently 
• Understanding of campaign marketing KPIs and performance drivers 

 Preferred qualifications, capabilities and skills 

• Prior experience working credit card marketing or product management strongly preferred 
• Strong preference for candidates familiar with marketing execution to deliver product marketing deliverables strongly preferred  
• Ability to ‘connect the dots’ across a number of ongoing initiatives and to proactively anticipate upcoming deliverables  
• Possess a customer-obsessed mindset with ability to creatively turn insights into action and delivery of impactful customer marketing  
• Think broadly and analytically to support new approaches to business improvements and influence change to deliver more streamlined processes  
• Be collaborative and build strong relationships across the organization and with an external partner  
• Location preference for New York, NY or Wilmington, DE  

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.