Administrative Manager

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Position Summary We are seeking an experienced Administrative Manager to oversee the day‑to‑day administrative and operational functions of our pain clinic. This role is critical to ensuring efficient clinic operations, regulatory compliance, excellent patient experience, and strong financial performance. The ideal candidate has prior healthcare management experience, strong leadership skills, and a solid understanding of pain management or specialty medical practices.

Key Responsibilities

Oversee daily clinic operations to ensure smooth workflow and optimal patient experience

Supervise and support administrative staff, including front desk, scheduling, and billing teams

Manage patient scheduling, referral processes, and insurance verification workflows

Ensure compliance with healthcare regulations (HIPAA, OSHA, state and federal guidelines)

Coordinate with clinical leadership to optimize staffing, clinic flow, and provider schedules

Monitor billing, coding, and collections in collaboration with billing partners

Implement and improve policies, procedures, and best practices

Handle patient concerns, escalations, and service recovery professionally

Liaise with vendors, payers, and external partners

Support accreditation, audits, and quality improvement initiatives

Qualifications & Experience

Bachelor's degree in healthcare administration, Business Administration, or related field (preferred)

2–4+ years of healthcare administrative or practice management experience (pain management or specialty clinic experience strongly preferred)

Strong knowledge of medical office operations, billing, coding, and insurance processes

Familiarity with electronic health records (EHR/EMR) and practice management systems

Proven leadership, organizational, and problem‑solving skills

Excellent communication and interpersonal abilities

Ability to manage multiple priorities in a fast‑paced clinical environment