Case Manager

Clinic-based Case Manager Type: Full Time; Non-Exempt Work type: Onsite; Clinics and field sites across Chicago Pay Range: $22.00 - $26.00 per hour Job Summary The Case Manager plays a vital role in supporting clients by assessing needs, developing individualized service plans, and coordinating care across multiple systems. This position involves advocacy, assisting with aftercare services post inpatient hospitalization, and connecting clients to community-based resources to promote stability and well-being. The Case Manager provides comprehensive services for individuals navigating mental health challenges, substance use disorders, intellectual disabilities, and complex social service systems such as SSDI, Housing, Medicaid, and Medicare. Key Responsibilities Conduct IM CANS assessments every 6 months. Develop individualized treatment plans addressing social determinants of health, financial, mental/medical health, and legal needs. Review and update treatment plans every 90 days to reflect client progress or changes. Advocate for clients to access healthcare, financial, housing, and social services. Assist clients with applications for IM-CANS, SSDI, LIHEAP, Childcare programs, and other assistance programs. Serve as a liaison with community agencies, healthcare providers both internal and external. Arrange transportation for clients to essential services and appointments as needed. Maintain accurate, confidential case files, documenting all client interactions, assessments, and follow-ups. Ensure compliance with organizational policies, state regulations, and legal requirements. Update IM CANS assessments every 6 months to ensure awareness of current client needs. Update treatment plans every 90 days to reflect evolving client needs. Qualifications Minimum of High school diploma required. Experience 2 or more years of experience in case management, crisis intervention, healthcare, and/or social services. Experience with IM-CANS, SSDI applications, and acute mental illness preferred. Skills & Abilities Strong organizational skills and attention to detail. Excellent communication and interpersonal skills, with the ability to build rapport and advocate for clients effectively. Ability to handle sensitive and confidential information with professionalism and discretion. Strong electronic documentation skills required (EHRs, Microsoft Teams, Excel, and SharePoint). Ability to work independently and manage multiple tasks in a dynamic environment. Bilingual in Spanish preferred. Location: Clinics and field sites across Chicago Schedule: Full-time, Monday–Friday, 9 am - 5 pm Employment Type: Full-Time, Non-Exempt Benefits Comprehensive medical, dental, vision, and life insurance Generous PTO and paid holidays Annual professional development stipend 401(k) with employer match Supportive, flexible workplace culture #J-18808-Ljbffr Viviahealth