Manager Operations Program Support

Job Overview Reports To: Assistant Director, Operations Program Support Job Title: Manager, Operations Program Support Agency: Construction & Development Dept/Div: Operations/Program Support Work Location: 2 Broadway Hours Of Work: 8:30 AM to 5:00 PM or as required (7.5 HR/ DAY) Grade: 004 Salary Range: $86,968 to $108,710 Deadline: Open Until Filled Summary The Manager of Operations Program Support will assist in managing MTA Construction and Development's efforts to implement various support functions for an MTA Capital Program and Business Operations component. Responsible for helping with timely decision-making, identifying issues, and enabling efficient, high-quality work products for support functions. Manages and develops unit staff. Responsibilities Assist in managing the implementation of administrative functions, including but not limited to compensation, employee/labor relations, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, and equipment/supplies management. Support coordination with related parties throughout C&D, which includes management and oversight of the C&D compensation team. Training, coaching, and developing staff on MTA Compensation guidelines as well as automated salary worksheet processes and workflows. Manage and support improvements in developing, analyzing, reporting, and maintaining compensation data for consolidated agencies within the related systems supporting business units and departmental operations. Conduct audits, run queries to identify issues, provide recommendations, and support resolution in coordination with senior management. Manage and prepare data analysis, reporting, and presentations. Education and Experience Bachelor's Degree: in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field. Experience: Minimum of six (6) years of related experience. Preferred: Master's Degree, or a related field may substitute for two years of the required experience. Competencies Experience in highly analytical roles performing auditing, running queries, or other relevant analytical experience is preferred. Experience with MTA policies, procedures, and processes related to departmental operations and administration preferred. Excellent writing, grammar, organization, communication, and interpersonal skills. Ability to work collaboratively with an aptitude for managing detailed analytical work. Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement. Ability to handle sensitive and confidential information with sound judgment and discretion. Ability to work effectively with all levels of management and team members. Excellent problem-solving, listening, and prioritization skills. Ability to work in a high-profile, high-pressure environment effectively. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook) and Teams. Proficiency in PeopleSoft, Power BI, and project management applications (such as Visio) preferred. Benefits The Comprehensive Benefits & Total Rewards Package includes transportation & financial benefits, premium health coverage at low cost, pension plans, paid time off, Professional Growth & Development opportunities, educational investment, employee assistance programs, discounts & perks, and employee resource groups. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. #J-18808-Ljbffr Metropolitan Transportation Authority