Lead Architect, Commercial Platforms (Salesforce)

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position

Reporting to the Director, Digital Experience, the Lead Architect, Commercial Platforms is responsible for shaping how Salesforce supports Watts’ global commercial model as the company standardizes on SAP as its core enterprise platform.

This role ensures Salesforce evolves as a disciplined extension of SAP — not a parallel system. The architect will stabilize the current environment, define scalable design standards, and guide how Salesforce, SAP, and related integrations work together to support distributors, independent representatives, and internal sales teams worldwide.

Partnering with business leaders, delivery teams, and Enterprise Architecture, this role focuses on building a commercial platform that is simpler, globally consistent, and capable of scaling with Watts’ multi-year ERP transformation.

This position can be hybrid, based in Andover, MA or remote.

Primary Job Duties and Responsibilities

• Define and maintain the target Salesforce architecture across Sales, Service, and Revenue Cloud, in alignment with Enterprise Architecture and the Chief Architect.

• Ensure Salesforce supports Watts’ B2B sales model — including distributors, independent reps, and regional structures — without creating fragmented regional solutions.

• Define how Salesforce integrates with SAP, establishing and enforcing clear system-of-record boundaries for product, pricing, customer, order, and billing data.

• Design integration and data patterns that scale globally and support Watts’ ERP consolidation roadmap.

• Assess the current platform, identify technical debt and duplication, and drive a roadmap to simplify, standardize, and stabilize the environment.

• Provide architectural oversight for Salesforce initiatives globally, reviewing designs from internal teams, partners, and offshore resources to ensure alignment with standards.

• Establish practical governance and design guardrails that prevent one-off solutions while helping delivery teams move faster.

• Mentor admins and developers and raise the overall maturity of Salesforce delivery practices.

• Partner with Sales, Finance, Operations, and IT leadership to translate business needs into architecture decisions that support both current operations and long-term strategy.

Required Qualifications

• 8+ years working with Salesforce, including time owning platform architecture decisions in an enterprise environment.

• Strong hands-on experience with CPQ / Revenue Cloud in complex pricing, configuration, and quote-to-order scenarios.

• Proven experience integrating Salesforce with SAP, with clear understanding of how to keep product, pricing, order, and financial logic anchored in SAP.

• Experience supporting complex B2B sales models such as distributors, independent reps, or multi-tier channel structures.

• Background working in companies with multiple regions, legacy systems, and active transformation programs.

• Track record of reviewing designs, and enforcing them across teams.

• Strong communicator who can translate architecture decisions to both technical teams and business leaders.

• Experience guiding offshore or partner delivery teams and improving delivery discipline.

• Experience in manufacturing, industrial distribution, or similarly complex commercial environments strongly preferred.

What Success Looks Like

• A Salesforce platform with clear boundaries and tight integration with SAP.

• Reduced customization and more consistent global design patterns.

• Commercial solutions that scale across regions without constant rework.

• Faster delivery because standards and expectations are clear.

• A platform that becomes easier to operate and extend as Watts continues its transformation.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

• Punctuality and dependability.

• Ability to be flexible and adapt to changing work priorities and stressful conditions.

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

• Maintain productive and collaborative relationships with other Watts employees.

• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

Hybrid: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Andover, MA location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday).

Remote: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Andover, MA location for meetings, trainings, or as otherwise required by Company management.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

• Ability to read documents, use a computer, and perform data entry tasks.

• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range:

The expected salary range for this position is $130,000-$163,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIHybrid #LIRemote

Watts in it for you :

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience

• Comprehensive medical and dental coverage, retirement benefits

• Family building benefits, including paid maternity/paternity leave

• 10 paid holidays and Paid Time Off

• Continued professional development opportunities and educational reimbursement

• Additional perks such as fitness reimbursements and employee discount programs

• Learn more about our benefit offerings here:

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.