Timberland: Supervisor - Niagara Falls

Supervisor At Timberland, we’re a team that steps outside, works hard together, and moves the world forward. What will you do? As a Supervisor, you play a key role in supporting the store’s leadership team and driving a best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. Deliver a high level of personalized customer engagement through genuine interactions. Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and individual objectives. Model selling behaviors and foster a consumer‑centric mindset. Coach and develop associates to deliver high levels of customer engagement and meet productivity goals. Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation. Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor. Assist in training and onboarding new team members; provide ongoing feedback and support. Maintain visual merchandising standards and ensure product replenishment aligns with brand directives. Support inventory integrity through proper shipping, receiving, and loss prevention practices. Promote community engagement by participating in local initiatives and events. Uphold company policies, safety standards, and operational procedures. Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning. What do you need to succeed? Foundational skills and qualifications for this position include: 1+ year of retail or store leadership experience in a fast‑paced, customer‑focused environment. High school diploma or equivalent required; an associate degree is preferred. Proven ability to drive results through store teams and exceed sales and profit goals. Skill in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills; ability to influence across all levels. Solution‑oriented and flexible in a dynamic retail environment. Capability to work independently, manage shifting priorities, and meet business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Physical ability to stand and move throughout the store for extended periods and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight. Compensation Hiring Range: $20.50 – $26.40 USD per hour. Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. EEO Statement Timberland is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, Timberland will consider qualified applicants with arrest and conviction records. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. Timberland will provide reasonable accommodations for qualified individuals to the extent required by applicable law. #J-18808-Ljbffr Vans