Senior ICE Specialist

Job ID: 31157443Company: Abbott LaboratoriesLocation: United States - Ohio - ClevelandJob Type: Full timeCategory: Customer & Technical SupportIndustry: HealthcarePosted Date: 2026-07-28Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.An excellent retirement savings plan with high employer contribution.Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.What You’ll Work OnAs an Abbott ICE Specialist, you will focus on providing exceptional technical and clinical support for Abbott's intracardiac echocardiography (ICE) technology. You’ll support physicians and healthcare professionals during procedures using Abbott ICE, educating them on proper product usage, and providing troubleshooting assistance. The ICE specialist will also gather customer feedback, ensuring compliance with regulatory guidelines, and contributing to the improvement of Abbott's ICE product portfolioProvide expert support during Cardiac ablation and Structural Heart procedures, including case planning, preparation, and troubleshooting.Maintain deep clinical knowledge of cardiac anatomy, electrophysiology, and Intracardiac Echo technology, as well as other imaging modalities like TEE and TTE.Educate physicians, healthcare professionals, and Abbott team members on the efficacy and use of Abbott ICE products.Resolve technical issues and providing guidance on product usage through various communication channels.Gather and relaying customer feedback to internal teams for product improvement and development.Ensure compliance with all relevant regulatory, quality, and safety guidelines.Collaborate with sales, upstream/downstream marketing, and R&D teams to support business objectives and product advancements and collaborate closely with Electrophysiologists, interventional cardiologists, and lab staff to ensure optimal image acquisition and interpretationRequired QualificationsAn associate's degree or higher in nursing, sonography, cardiovascular technology, or a related clinical field, or equivalent clinical experience.Minimum of 6 years of experience in cardiovascular, electrophysiology, or structural heart procedures, including experience with ICE, TEE, TTE, and vascular ultrasound.Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.A Registered Diagnostic Cardiac Sonographer (RDCS) or Registered Cardiac Sonographer (RCS) certificationApply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.Skillsproduct troubleshootingintracardiac echocardiographyregulatory compliancevascular ultrasoundtransesophageal echocardiographystructural heart procedurescardiac ablation procedurescardiac anatomycase planningindependent workclinical educationelectrophysiologyanalytical skills