Operations Support Manager

Benefits:

On Site Gym/Fitness Room

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Dental insurance

Help Keep Our Teams Ready to Respond

At SERVPRO Team Toft, we know that exceptional customer service starts long before our crews arrive on a job site. It starts with organized operations, reliable equipment, stocked vehicles, and a warehouse that runs efficiently.

We're looking for an Operations Support Manager to oversee our warehouse, fleet, equipment, tools, inventory, and facilities. This role is responsible for ensuring our technicians have the resources they need to deliver outstanding service every day.

If you're organized, mechanically inclined, enjoy improving processes, and take pride in keeping operations running smoothly, we'd love to meet you.

What You'll Do

As the Warehouse & Asset Manager, you'll oversee the day-to-day operations that support our restoration and reconstruction teams, including:

Warehouse Operations

Manage the daily operation of our 44,000-square-foot warehouse

Maintain a clean, organized, safe, and efficient work environment

Coordinate shipping, receiving, equipment staging, and material storage

Improve warehouse organization and operational efficiency

Ensure technicians can quickly access the equipment and materials they need

Fleet Management

Oversee approximately 40 company vehicles

Schedule preventative maintenance and repairs

Coordinate registrations, licensing, inspections, and DOT compliance

Track maintenance records, fuel usage, and vehicle conditions

Work with repair vendors to minimize downtime

Equipment & Tool Management

Maintain restoration equipment and company tools

Develop preventative maintenance schedules

Coordinate equipment repairs and warranty claims

Assign tools and equipment to employees

Track tool accountability and replacement needs

Ensure equipment is clean, tested, and ready for deployment

Inventory & Purchasing

Maintain inventory levels for equipment, PPE, tools, chemicals, building materials, and warehouse supplies

Perform cycle counts and physical inventories

Monitor inventory accuracy and minimize shrinkage

Order supplies and maintain strong vendor relationships

Recommend cost-saving purchasing opportunities

Facilities & Logistics

Coordinate facility maintenance and repairs

Oversee HVAC, plumbing, electrical, lighting, and security systems

Manage warehouse improvements and contractor relationships

Coordinate movement of equipment, trailers, and materials

Support emergency response mobilizations and special projects

Leadership & Coordination

This position supervises one Warehouse Technician and coordinates warehouse operations across the company.

While Restoration Technicians report to their department managers, this role provides direction to technicians while they are in the warehouse by:

Coordinating equipment returns and cleaning

Assigning warehouse tasks and daily priorities

Ensuring vehicles are stocked and job-ready

Managing tool accountability

Maintaining warehouse organization and operational standards

Supporting efficient loading and unloading of vehicles

What We're Looking For

Required Qualifications

5+ years of experience in warehouse, logistics, fleet, or operations management

Previous leadership or supervisory experience

Strong mechanical aptitude

Experience managing inventory and company assets

Excellent organizational and problem-solving skills

Ability to prioritize multiple projects in a fast-paced environment

Valid driver's license

Forklift certification (or ability to obtain)

Proficiency with Microsoft Office

Preferred Qualifications

Restoration or construction industry experience

OSHA knowledge

Experience with inventory management or CMMS software

Knowledge of preventative maintenance programs

The Ideal Candidate

Organized and detail-oriented

Hands-on with strong mechanical skills

Process-driven and accountable

Self-motivated and dependable

Calm under pressure

Financially responsible

Strong communicator who works well with multiple departments

Committed to continuous improvement and operational excellence

Benefits

Starting Day 1

$1,500 Employee Referral Bonus

Six Paid Holidays

PTO (up to 11 accrued days annually)

On-site gym/fitness room

Uniforms, tools, and PPE provided

After 60 Days

50% Employer-Paid Health Insurance (Blue Cross Blue Shield)

Dental Insurance

Vision Insurance

Heritage Family/ Global Life Supplemental Benefits

After 6 Months

401(k) with up to a 4% Company Match

Profit Sharing

Career Advancement Opportunities

After 1 Year

$1,000 Annual Work Anniversary Bonus (paid each year)

Ready to Apply?

If you enjoy cleaning, take pride in quality work, and want to help people recover after life's unexpected disasters, we'd love to meet you. Apply today and become part of the SERVPRO Team Toft family.

Employment Requirements

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and electronic verification of employment eligibility through Form I-9 and the federal employment verification process.

Each SERVPRO® Franchise is independently owned and operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.