Service Advisor

Honda of Danbury, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. Join Our Team At Penske Automotive Group (PAG) we strive to create a positive and inclusive workplace that promotes excellence and achievement while delivering the best experience possible to our customers. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information regarding vehicle maintenance and repairs, and providing accurate cost estimates. What We Have To Offer Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work. Comprehensive benefits program, including health care options (medical, dental, and vision) and a 401(k) savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values‑driven culture built on integrity, professionalism, excellence, and teamwork. What We Are Looking For Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, and a positive team‑player attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast‑paced, results‑driven environment. What You Can Bring To The Table Commitment: Ensure our customers have a world‑class service experience at every step of their ownership journey, especially in scheduling and estimating vehicle service and repairs. Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. Equal Opportunity Statement Penske Automotive Group is an equal opportunity employer and maintains a drug‑ and alcohol‑free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record. #J-18808-Ljbffr