CASG Supercomputing Operator I

Job Title: CASG Supercomputing Operator I

Location-Type: Cheyenne, WY - onsite

Start Date Is: 2 weeks from VO

Duration: C2H 6 months, with the goal to convert

Compensation Range: $22/hr – $28/hr W2

Benefits: Eligible for Health, Dental, Vision, 401K

Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description:
Provide operational and technical support for a high-performance computing environment, including system monitoring, hardware troubleshooting, customer support, documentation, and data center operations.

Day-to-Day Responsibilities:

• Monitor site network, systems, and services.

• Perform remote monitoring of systems at other locations.

• Review and manage support tickets.

• Provide call center, customer, service, and vendor support.

• Document completed activities and develop procedures.

• Maintain data center asset, inventory, network, and power information.

• Process and document change controls and communications.

• Install servers and other equipment in the computer room.

• Troubleshoot hardware and understand how hardware issues can impact software.

Minimum Requirements:

• 1–2 years of professional IT experience or a recent college graduate with relevant working experience.

• Strong knowledge of Linux environments.

• Hardware troubleshooting experience and an understanding of how hardware interacts with software.

• Experience supporting internal customers and maintaining positive customer relationships.

• Strong documentation, logging, and organizational skills.

• Strong written and verbal communication skills.

• Ability to collaborate effectively with a team and take on varied job functions.

• Demonstrated job stability and longevity in previous roles preferred.

Preferred Qualifications:

• Associate degree in a relevant discipline.

• Knowledge of DBMS technologies such as MySQL.

• Experience with CentOS, Red Hat, Ubuntu, or similar Linux environments.

• Ability to develop and troubleshoot scripts in shell environments such as Bash or Tcsh.