MAITRE D LEAD HOST
Crawford's Social
Job Description
Job Description
Benefits:
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
• Exceptional communication and interpersonal skills
• Polished, professional presence
• Confidence managing reservations, waitlists and a busy front door
• Strong judgment and the ability to remain composed under pressure
• Experience handling guest concerns and finding solutions
• Strong understanding of restaurant pacing, table management and dining room flow
• OpenTable or comparable reservation system experience preferred
• Reliable and punctual
• Availability for evenings, weekends, holidays and late-night events
• A genuine desire to build a career in hospitality THE ROLE • Own the arrival and departure experience for our guests
• Greet every guest warmly and professionally
• Manage reservations, walk-ins, waitlists and accurate quote times
• Coordinate table assignments and pacing with management and the service team
• Build relationships with regular guests and help develop our VIP culture
• Recognize birthdays, anniversaries and special occasions
• Assist with guest recovery and resolve concerns with discretion and good judgment
Vacancy posted 29 days ago
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