Tier 2 Deskside Support Technician - Windows & Mac Expert
Insight Global
Insight Global is supporting Home Depot’s Atlanta-area tech bar by providing deskside Tier 2 support for hardware and software. The role focuses on internal stakeholders and exceptions from VP-level contacts, with hands-on problem solving and proactive communication. The candidate will handle Windows and Mac environments, Office 365 tools, and ticketing workflows, delivering timely resolutions in a fast-paced corporate setting. #J-18808-Ljbffr Insight Global
$23 - $30 per hour
...Insight Global is looking for a Deskside Support Technician. This individual will be responsible for the Tier 2 deskside support of both the... ...both hardware and software Windows support experience OS system... ...Teams, O365, etc. environment Mac device support experience...WindowsWork from home- ...PURPOSE: The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of... ...complex issues to appropriate Tier 2 or Tier 3 support teams when... ...preferred. ~ Strong knowledge of Windows operating systems and Microsoft 365...WindowsRemote work
- ...service desk experience -Experience providing remote support for Windows and Mac users Experience with ServiceNow ticketing system Proven... ...Day to Day Insight Global is looking for a Tier 2 Support Technician to join a team in Atlanta, GA supporting one of the world...WindowsRemote workMonday to FridayShift workWeekend work
- ...IT Support Specialist 2 Location: Atlanta, GA (Hybrid) Under general supervision, provides... ...visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers)... ...servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems...WindowsRemote work
- The End User Support Analyst is responsible for delivering... ..., operating systems (Windows and macOS), enterprise... ...either Windows or Mac OS.Relies on experience... ...asset maintained by the technician.Logging consumable inventory... ...of education.Minimum 2 years related experience...WindowsWork at officeWorldwide
- ...minded local presence with the support and expertise of a trusted national... ...Technical Support Specialist, Tier 1 serves as the first point of... ...incidents; escalates to Tier 2/3 support as necessary Logs... ...providing technical support to Windows and macO5 end users in a hybrid...WindowsWork at officeLocal areaRemote workShift work
- ...Certified A+ Certified MCSE 2-3 years of Datacenter experience... ...Providing frontline customer support at the Genius Bar, including... ...Minimum 5yrs hands on experience as deskside/Onsite support/local IT... ...Operating System installation(Windows/MAC) and troubleshooting skills Strong...WindowsLocal areaRemote work
$70k - $88k
...services company based in Atlanta, GA, for a Tier 2 SOC Analyst to join their around-the-... ...Participate in an on-call rotation supporting 24x7 SOC coverage Mentor Tier 1 analysts... ...with EDR tools and log analysis across Windows and Linux environments ~ Familiarity with...WindowsFull timeRemote workHome officeFlexible hoursShift workNight shiftRotating shiftWeekend work- ...Role: Computer Operator 2 Location: Atlanta, GA Job Summary: Under limited supervision, monitors BPE/TPE transactions... ...control. Exp with distributed servers running AIX, Linux, and Windows. Exp w/data center security, HVAC and electrical in a data center...WindowsNight shift
- ...visit JOB TITLE: Application Support Specialist JOB SUMMARY... ...Application Support Specialist provides Tier 1 application support by... ...first 90 days; after that, 1–2 remote days/week maximum may be... ...training sessions, and maintenance windows with IS vendors; send mass...WindowsWork experience placementRemote workFlexible hours2 days per week1 day per week
$53.1k - $65k
...desktop and laptop computing systems. Support and administration of Windows, Mac OS X, and Linux systems. Diagnose,... ...opportunities provided. Qualifications 1 to 2 years of experience providing... ...and troubleshooting printers. Expert knowledge of Microsoft Office. Experience...WindowsWork at officeRemote workFlexible hours- ...Description The Position CallRail is looking for a Technical Support Specialist (Tier II) to join our team. Tier II specialists act as our senior... ...match ~ Employee stock options available from day one ~$2,000 annual educational allowance ~ Catered lunch every Tuesday...Work at officeImmediate startRemote workHome officeFlexible hours
- ...SQL databases in a government contracting environment. The role requires experience with MS SQL, Windows Server systems, VMware, and DISA STIGs, along with DoD 8570 IAT-2 compliance. Strong documentation and teamwork are essential. #J-18808-Ljbffr Huntington Ingalls...Windows
- ...resource employees rely on for end‑user support, mobile device management, hardware... ...Support Coordinate laptop deployment for Windows and Mac devices. Procure, install, and support... ...scanners, and other peripherals. Provide deskside and help desk support for office employees...WindowsWork at officeRemote work
$20 - $30 per hour
...client s is seeking a dynamic, hands-on Level 2 Onsite Support professional to join our team in our corporate... .... What you’ll do · Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops. • Own device lifecycle activities...WindowsWork at officeFlexible hours$25.66 - $34.72 per hour
...Desktop Support Technician NTT DATA strives to hire exceptional... ...problems Provide deskside assistance to resolve... ...cancellations, as well as other MAC-related tasks... ...Qualifications: 2+ years of experience... ...years of experience with Windows operating system...WindowsHourly payTemporary workLocal areaFlexible hoursWeekend work- ...Operations Specialist – Level 2 plays a key technical role in... ...IT Operations. This position supports and automates the lifecycle of... ...Microsoft 365 administration, Windows administration, and IT asset coordination... .../ Skills / Abilities: Expert level PowerShell scripting,...Windows
- ...job platform. Job Title: IT Support Analyst (Hybrid) Location:... ...We are looking for a skilled Tier 2 IT Support Analyst to join our... ...various platforms, including Macs, laptops, Microsoft Intune, and... ...Tier 2 support for macOS and Windows laptops, addressing hardware and...WindowsContract workTemporary workWork at officeLocal areaRemote workFlexible hours
$20 - $22 per hour
...our team as a Computer Support Specialist in Marietta,... ...escalates to the next tier of support as appropriate... ...in a help desk, deskside support or call center... ...software and technologies: Windows, Office, iOS, laptops,... ...centers, 55 bloodmobiles and 2,000 blood drives a...WindowsHourly payFull timeFor contractorsWork at officeLocal area$24 per hour
...Required Qualifications ~ High school diploma or GED. ~2–5 years of customer support, technical support, help desk, or service desk experience... ...understanding of computers, hardware, software, email, and Windows-based systems. ~ Ability to learn and support a broad...WindowsPermanent employmentLocal areaShift workWeekend workAfternoon shift$80k - $90k
...incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and... ...identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities... ...coordination point between Tier 3 support and additional VA support teams assisting...WindowsPermanent employmentContract workWork at office- ...Responsibilities The IT Support Technician I will be a member of the Service Desk team, serving as the first point of contact for employees... ...experience in a customer‑focused IT support role. Proficiency with Windows OS and Microsoft Office preferred. Skills and Attributes...WindowsWork at officeRemote work
- ...Service Desk, providing frontline technical support to employees across our corporate offices... ...RELATED EXPERIENCE: ~ A minimum of 2+ years of experience in a technical support... ...SKILLS/COMPETENCIES: Sound knowledge of Windows/macOS and common productivity applications...WindowsInternshipWork at office
- ...providing exceptional technical and customer support in a high-volume call center environment.... ...High School Diploma or GED. Two (2) years of full-time experience within the... ...service experience. Proficiency using Windows 11 and Microsoft Office applications. Experience...WindowsFull timeWork at office
- ...Coordinate and work with third party support vendors in providing assistance... ...Preferred Qualifications: • 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving... ...involving user issues with Windows 11, Microsoft Office Suite, MS Outlook...WindowsLocal area
$111k - $151k
...Requirements: We are looking for someone with 3-5 years of experience in IT support, help desk, desktop support, or a similar technical position. We need experience supporting both Windows and macOS environments. We value familiarity with Microsoft 365, Google...WindowsFull timeWork at officeRemote work$70.5k - $100k
...About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and... ...is looking for a stellar Technical Support Associate to support our Global Service network... ...tools • Knowledge of OS - Linux or Windows • Knowledge of server logs and OS logs...WindowsWorldwideFlexible hours$44.5k - $74.1k
...Technical Support Specialist – Law Enforcement Solutions We are... ...Enforcement Solutions to provide expert application and technical... ...equivalent experience. Minimum of 2 years of customer service... ...Proficiency with Microsoft Office and Windows-based business applications....WindowsWork at officeLocal areaMonday to Friday$70k - $140k
...OHPittsburgh, PAMinnetonka, MNAtlanta, GAThreat Detection Analyst (Expert)The Threat Detection Analyst Expert develops, tunes, validates,... ...hunt hypotheses into operational detections.Understanding of Windows, Linux, macOS, Active Directory, Azure AD/Entra ID, and cloud...WindowsFull timeWork at officeRemote workWork from homeFlexible hours- ...Service Desk, ensuring high-quality technical support and customer service across the... ...related field (or equivalent experience). ~2+ years of experience in a service desk,... ...Auvik, or similar. Solid knowledge of Windows/Mac operating systems, networking basics, hardware...WindowsRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 Deskside Support Technician - Windows & Mac Expert. Be the first to apply!



