Certified Medical Assistant - Pediatrics

Certified Medical Assistant - Pediatrics

Work Arrangement: Regular Location: Durham, NC, US, 27560 Personnel Area: DUKE HEALTH INTEGRATED PRACTIC Date: Jun 8, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. $7,500 Commitment Bonus and Relocation Program for eligible candidates!

JOB LOCATION Duke Children's Creekstone - 4709 Page Road

JOB SUMMARY

We are seeking a Medical Assistant, Certified to perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure office runs smoothly.

JOB DUTIES AND RESPONSIBILITIES

Perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure office runs smoothly. Administrative duties may include but not limited to the following:

• Answer telephones and greet patients
• Schedule and reschedule appointments
• Update and file patient medical records
• Fill out school/ FMLA forms
• Handle correspondence
• Assist with hospital admissions
• Arrange for laboratory services
• Handle charge capture for billing purposes
• Perform other administrative duties as directed

Clinic Duties may include but not limited to the following:

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Assist with obtaining prior authorizations
• Assist patients with form completion
• Explaining treatment procedures to patients utilizing predetermined protocols
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician and document in patient care record
• Tee up and forward prescription refills as directed
• Telephone prescriptions to a pharmacy
• Perform finger/heel sticks
• Prepare patients for x-rays, tests and procedures
• Change sterile and non-sterile dressings
• Perform other clinical functions as delegated and supervised by the nurse or physician
• Perform patient intake including: obtaining vital signs (including manual blood pressures), administering survey tools, data collection, education screens, assisting patients with ambulation/toileting, reviewing patient medications, assisting patients with preparing questions for provider visit
• Completing procedural tasks including: administering vaccinations and medications according to protocols and provider orders, A1C, specimen collection and correct labeling, assisting with clinic-performed procedures (including skin testing, Nexplanon insertions/removals, EKGs, place holter monitors), reviewing pre-printed material with patient/family, bill for nursing procedures
• Monitor and initiate corrective action to maintain the environment of care, including equipment and material resources

JOB ELIGIBILITY REQUIREMENTS

Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

JOB HOURS The schedule for this position is day shift Monday to Friday.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of our community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.