Banking Customer Service Leader — AI-Driven Ops
ACN Opportunity, LLC.
ACN Opportunity, LLC. in Charlotte, NC is seeking a Customer Service Manager to build and lead a customer experience function from the ground up. In this pivotal role, you will design operations and manage teams, leveraging AI tools to enhance customer service delivery. The ideal candidate will have over 7 years of experience in customer service leadership, particularly within banking, demonstrating the capability of transforming support operations into proactive customer experiences. #J-18808-Ljbffr ACN Opportunity, LLC.
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...global Compliance, enhancing automated workflows, and leveraging AI capabilities to improve compliance practices. Candidates should have... ...will collaborate with cross-functional teams to implement AI-driven compliance solutions and ensure alignment with regulatory standards...- ...Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions... ...people to help create success for our customers. What Makes Q2 Special? We celebrate... ...emerging cloud financial technologies, such as AI-driven anomaly detection, predictive spend...Local areaWork visaFlexible hours
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...a better working world. EY is a leader in serving the global financial services marketplace and the only professional... ...to dynamic new entrants across Banking and Capital Markets, Wealth and Asset... ...capital markets. Enabled by data, AI and advanced technology, EY teams...Summer holidayFlexible hours- ...for designing performance metrics, customer attribution frameworks, and peer benchmarking... ...+ years of experience in financial services, with focus on consumer banking or lending Experience designing and... ...frameworks over time. Deliver data-driven insights and recommendations to...Full timeWork experience placement
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