Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client: A fast-growing tech startup that's revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology.

HQ Based in Singapore with presence globally.

This is a fully remote job based in Jakarta, Indonesia.

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
• Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
• Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
• Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
• Issue Resolution: Address and resolve client concerns proactively and effectively.

Requirements:

• Minimum 5 - 7 years experience in account management, client success, or B2B sales, preferably in FMCG or retail tech.
• Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS, with client onboarding and implementation experience.
• Bachelors degree in Business, Marketing, or a related field.