Administrative Assistant

Administrative Assistant

Position Overview

We are seeking a highly organized, proactive, and self-motivated Administrative Assistant to support our Atlanta office. This role is ideal for someone who thrives working independently, demonstrates strong attention to detail, and takes initiative in managing day-to-day administrative responsibilities.

The Administrative Assistant will play an important role in handling incoming mail, supporting internal departments, assisting with administrative projects, and serving as the on-site point of contact for occasional office visitors.

Key Responsibilities

• Receive, sort, scan, and distribute incoming mail to the appropriate departments in a timely and accurate manner
• Maintain organized records and ensure proper handling of sensitive and confidential documents
• Serve as the on-site point of contact for occasional walk-in visitors, providing a welcoming and professional experience while guiding them to the appropriate departments or support channels and sharing relevant contact information as needed, including in situations that require patience and empathy
• Partner with the Finance team on administrative and support tasks as needed
• Assist with overflow projects and provide general administrative support across departments
• Ensure the office remains organized and operational during in-office days
• Utilize Microsoft Excel for data entry, spreadsheet management, reporting, and maintaining accurate records
• Communicate effectively with internal teams and external vendors using Outlook, Slack, and Microsoft Teams
• Support profile management, maintain organization across online work platforms, and assist with consolidating reports and administrative records

Qualifications

• Strong organizational skills with exceptional attention to detail
• Ability to work independently with a high level of self-discipline, accountability, and professionalism
• Proactive mindset with the ability to anticipate needs and take initiative
• Strong interpersonal and communication skills
• Customer-service mindset with the ability to remain calm, patient, and professional in a variety of situations
• Comfortable handling sensitive and confidential information with the utmost discretion
• Proficiency in Microsoft Office, particularly Microsoft Excel and Outlook
• Familiarity with collaboration tools such as Slack and Microsoft Teams

Preferred Qualifications

• Prior administrative or office support experience
• Experience in customer-facing roles is a plus
• Experience supporting finance or operations teams is a plus

Additional Information

• This role requires working in-office three days per week in our Atlanta location
• The position involves a high level of autonomy and responsibility

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging.

What We Offer : We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.