Part-Time Banquet Captain

Description Tailwater Lodge, part of the Tapestry Collection by Hilton™, offers the perfect blend of outdoor adventure and tranquil relaxation. From Orvis-endorsed fishing and shooting sports to our indoor pool, hot tub, and full-service spa, there’s something for everyone. Tailwater Lodge Altmar, Tapestry Collection by Hilton is now looking for a PT Banquet Captain to join our Food & Beverage Team! The Banquet Captain is responsible for helping train and lead the banquet staff, also assist with projects assigned by the Food & Beverage and Banquet Manager. Job Duties: (include, but not limited to) Must be an enthusiastic, detail-oriented and personable leader The ability to mutli-task in a fast-paced environment Must have excellent interpersonal and communication skills Supervise food and beverage service throughout banquet functions to ensure quality service and product quality Process banquet checks accurately and efficiently for payment Ensure guest satisfaction throughout the meal service Assist the Banquet staff in room set up. Make sure that all the guest tables, buffet tables and equipment are set up correctly. Check the overall room for accuracy. Check against BEO to ensure all guest requests have been met. Assign the staff to their stations for the function. Inform them of any special request or special instructions. Inspect food for quality and “eye appeal” prior to serving. Keep “open communication” with the kitchen staff. Inform them of any changes or special instructions. Ensure professional and efficient service to the guest by all the servers. Meet group contacts immediately so that they know who to speak to for any requests or problems. Qualifications: Must have a minimum of 2 year’s leadership or supervisor experience Ability to work well with other departments using strong communication/computer skills Must have a positive attitude at all times. A/V knowledge is a plus Must be able to work a flexible schedule, days, nights, weekends and holidays as required by the business Become part of our Team and Enjoy: Paid Time Off for Full-Time employees Paid Sick Time for all employees Medical, Dental, Life and Vision Insurance for Full-Time Employees 401K with Employer Matching GO Hilton Team Member & Friends & Family Team Member Travel Rewards through Hilton #J-18808-Ljbffr