National Account Manager / Product Manager

Job Description

Apex Tool Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

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TITLE ： National Account Manager / Product Manager (Jacobs chuck)

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REPORTS TO ：Worldwide Sales Director of Jacobs Chuck

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I. PURPOSE OF POSITION

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• Act as the Technical Bridge between North American (NA) key accounts and our Global Engineering Center.
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• Develop deep technical partnerships with client product departments to ensure our roadmap aligns with their future needs.
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II. KEY RESPONSIBILITIES

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• Technical Liaison: Lead in-depth technical discussions and design reviews with the product teams from US-based customers to maintain and grow all US clients’ relationships.
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• Product Planning & VOC: Gather "Voice of Customer" (VOC) and market insights to help our Suzhou engineering team plan future product development and R&D strategies.
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• Strategic Alignment: Translate complex customer requirements into actionable technical specifications for our internal engineering teams.
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• Cross-functional Collaboration: Work closely with R&D, product management, and quality teams to ensure the successful delivery of new product programs.
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• Sales Support: Work with Suzhou sales team to manage the key accounts and ensure the sales objectives achievement.
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III. QUALIFICATIONS

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• Engineering Background: Degree in Mechanical Engineering, Electrical Engineering, or a related technical field is highly preferred.
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• Industry Expertise: Proven experience in the Power Tool industry, specifically within engineering or product development departments.
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• Product Knowledge: Hands-on experience or deep understanding of Drills, Impact Wrenches, Ratchets, or Nailers is a significant advantage.
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• Communication: Exceptional ability to lead technical conversations and influence stakeholders across different regions (US and Asia).
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• Strategic Mindset: Able to connect market trends with technical capabilities to drive innovation.
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At Apex Tool Group ( we’re passionate about innovation. Whether that be products, processes or operations, our associates strive to find new ways each day to help our end-users solve their most complex challenges. By harnessing our global resources, unprecedented insights and spirit for service, we build more than just tools for the job site – we help build the future.

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ATG is a global manufacturer of hand and power tools, tool storage and accessories, chain, and electronic soldering solutions with more than $1.4 billion in annual revenues. Our 6,900 global associates have built powerhouse brands like GEARWRENCH®, SATA®, Crescent®, Cleco®, Weller® and APEX® that professional trades and DIY enthusiasts alike can trust to get the job done. With our roots dating back to the 1800s, our tools have driven technological advancements that drive efficiency, speed and end-user safety in a broad range of commercial and consumer markets.

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As part of the ATG team, you will move fast, think globally, learn from your colleagues and grow your career. You’ll enjoy competitive benefits, a healthy work/life balance and have opportunities to give back to the communities we serve.

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Our six core values – Customers come first, Integrity in all we do, Continuous improvement, Innovation for growth, Passion to succeed and Best talent, one team - drive our daily decisions. Connect with us on social media to learn more – LinkedIn, Instagram, Facebook and Twitter.

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If your goal is to work where finding a better way never ends and your ideas become a reality, join us! #WeBuildATG

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