Device and Non Monetary Fraud Analytics and Innovation Senior Analyst

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for performing more complex analysis and modeling to minimize fraud loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems, such as Excel, SAS, SQL, Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are met, and propose policy/procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and creating mitigation strategies.Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating, and monitoring ATO risk within the Bank’s ecosystem.The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals.Responsibilities:Creation, implementation, and maintenance of rules and capabilities designed to detect account takeover and non-monetary fraudDeriving actionable insights from complex dataInvestigation and root cause analysis of major fraud losses and emerging trendsImplementing incremental fraud mitigation controls in partnership with functional stakeholdersDeveloping effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teamsWorking closely with internal and external partners to understand limitations and opportunities for improvementPerforms complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performanceUtilizes a variety of systems, such as Excel, SAS, SQL, Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are metEvaluates data to assess potential fraud risk and creating mitigation strategiesProposes policy/procedural changes within segmentation structures to produce optimal resultsRecommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputsLeads the coordination of the production of product performance reports and updates for senior management*** This position is not eligible for sponsorship.***Required Qualifications:2+ years of fraud experience developing and/or optimizing mitigation strategies2+ years of SQL and/or SAS coding experienceAbility to identify opportunities for improvement and work autonomously with minimal directionAbility to work in a fast-paced, dynamic environment Desired Qualifications:B.A./B.S in Computer Science, Data Science, Statistics or related fieldAdvanced degree in Computer Science, Data Science, Statistics, or related fieldFraud or Claims background with focus on Online Banking, Account Takeover, and/or authenticationUnderstanding of statistical methods for developing performance metricsFamiliarity with data visualization tools, preferably TableauFunctional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)Proficiency coding in SAS and/or Python and using Hadoop Impala/HiveFamiliarity with code automationExperience mentoring or leading other teammatesExcellent communication and presentation skillsExpertise in building and managing stakeholder relationships and presenting to senior leadersCyber, or risk analyst experience developing and/or optimizing mitigation strategiesSkills:Business AnalyticsBusiness IntelligenceData Quality ManagementFraud ManagementMonitoring, Surveillance, and TestingCollaborationData VisualizationOral CommunicationsProblem SolvingWritten CommunicationsAnalytical ThinkingCritical ThinkingData and Trend AnalysisInnovative ThinkingResearchInternal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.Shift:1st shift (United States of America)Hours Per Week: 40Pay Transparency detailsUS - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)Pay and benefits informationPay range$100,000.00 - $133,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.SummaryLocation: Newark; Plano; Fort Worth; Charlotte; Chicago; Tampa; Jacksonville; PhoenixType: Full time