Service Leader

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. What You’ll Do Following Chipotle’s policies and procedures and ensuring great tasting, high‑quality food is served. Helping to resolve food quality issues. Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed. Helping to resolve customer incidents and working to ensure positive customer experiences. Helping to monitor crew breaks, shift changes, shift meetings, and line schedules. Developing and cross‑training all front‑of‑house crew. Assisting with crew performance reviews. Developing future service leaders. Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork. Ensuring office equipment remains in working order and office supplies are ordered as necessary. Ensuring the proper quantity of supplies is available as needed. What You’ll Bring To The Table Be able to understand and articulate Chipotle’s Food With Integrity philosophy. Have knowledge and experience of cash handling policies and procedures. Have knowledge of Food Safety and health department matters. Have familiarity with office paperwork. Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location. Have a high school diploma. Have restaurant experience. What’s In It For You Tuition assistance (100% coverage for select degrees or up to $5,250/year). Free food. Medical, dental, and vision insurance. Digital tips. Paid time off. Holiday closures. Competitive compensation. Opportunities for advancement (80% of managers started as Crew). PAY TRANSPARENCY $18.80–$20.90 per hour, with additional digital tips. The base pay may vary depending on skill level, experience, and/or education. Chipotle offers a competitive benefits package. Who We Are Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle Mexican Grill is an equal‑opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values‑driven, people‑first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodation related requests. #J-18808-Ljbffr