TALENT MANAGER

Talent Manager

As one of North Carolina's fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day. Work alongside a team committed to innovation and collaboration, creating positive change for the community!

We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include: 5% Town contribution to your 401(k), no employee match required Choice of three medical plans, including an HSA plan with Town contributions Town-paid life insurance at 1.5× annual salary Fully paid short- and long-term disability coverage (up to $8,000 per month) Wellness Incentive Program, with A discount of $240 annually on medical premium for participation Employee Assistance Program (EAP) offering 24/7 mental health and work-life support Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront! Holidays: Employees accrue 13-14 paid holidays per year Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year Bereavement Leave: Up to five days per occurrence for deaths within the employee's immediate family On-site clinic for eligible employees and dependents coming in 2026! Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

An employee in this class serves as the steward of the organization's talent management strategy. The role is distinguished by its emphasis on designing and implementing programs that enhance employee growth, engagement, and retention across the workforce. Unlike generalist HR positions, the Talent Manager focuses on integrating performance management, succession planning, and learning and development initiatives to align workforce capabilities with organizational objectives.

Work requires advanced judgment in balancing strategic priorities with operational execution, often involving sensitive employee relations and organizational change initiatives. The employee operates with significant independence, advising leadership on talent trends, employee engagement strategies, and workforce development opportunities. The position is evaluated based on its impact on employee performance, retention, and the success of talent programs in supporting long-term organizational goals.

Duties and Responsibilities

• Develop and implement talent management strategies aligned with organizational goals.
• Partner with leadership to forecast workforce needs and create succession planning initiatives.
• Oversee the full employee lifecycle, from recruitment through development and retention.
• Manage performance appraisal systems that drive accountability and employee growth.
• Track and analyze performance metrics to identify trends and recommend improvements.
• Lead the design, delivery, and evaluation of training and professional development programs.
• Create initiatives to increase employee satisfaction, motivation, and retention.
• Conduct engagement surveys and develop action plans based on results.
• Promote recognition programs.
• Oversee onboarding and assimilation programs for new hires.
• Monitor talent-related KPIs (turnover, engagement, internal mobility, training effectiveness).
• Provide regular reports and insights to leadership on talent trends and program effectiveness.
• Ensure talent programs comply with applicable employment laws and organizational policies.
• Maintain up-to-date knowledge of industry trends and best practices.

Minimum Education and Experience

High school diploma or GED and 10 years of experience in Human Resources. Preferred Qualifications include a Bachelor's degree in Human Resources or relevant field and seven years of Human Resources experience, preferably in the public sector; or an equivalent combination of education and experience. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential.

The Town of Mooresville is an Equal Opportunity Employer and values diversity at all levels of the workforce.

Candidates selected for this position must successfully complete a background check and pre-employment drug screening as a condition of hire.