Solutions Consultant New San Francisco, California, United States

Who Are We? Postman is the world’s leading API platform, used by more than 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman helps developers and professionals across the globe build the API-first world by simplifying the API lifecycle and enabling collaboration—creating better APIs, faster. The company is headquartered in San Francisco with offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Postman is privately held with funding from several investors. Learn more at postman.com. What You’ll Do Engagement Ownership: Own structured onboarding and adoption engagements end to end, from kickoff and project planning through configuration, testing, closing, and post-engagement support, serving as the single owner for the platform rollout. Technical Discovery & Solution Design: Lead discovery into each customer’s API lifecycle, team structure, collaboration patterns, and security requirements, and translate that into a project plan and workspace design tailored to their environment. Security & Identity Implementation: Configure and validate enterprise security and identity controls, including SSO/SAML across multiple identity providers, SCIM provisioning and RBAC, domain verification, content migration, Secret Scanner, external vaults, BYOK encryption, and audit-log integration with customer SIEM tooling. Adoption & Workspace Enablement: Design and stand up customers’ team and discovery workspaces, access controls, integrations, Private API Network, and CI/CD workflows, enabling teams to collaborate, reuse APIs, and adopt the platform at scale. Stakeholder & Project Management: Drive cadence and momentum, surface risks and blockers early, and coordinate IT, security, and engineering stakeholders, including audit and change-control requirements in regulated environments. Evolving Service Portfolio: Deliver across a growing catalog of engagement types and ramp quickly on new service offerings as the portfolio expands. Cross-Functional Collaboration: Partner with Sales, Solutions Architects, Customer Success, Education, Advocacy, and Support to ensure a coordinated customer experience and surface expansion opportunities. Feedback Loop: Capture customer-observed platform gaps and feature requests, and relay product feedback to Support, Product, and Engineering. About You 3–5 years of experience in a technical customer-facing role such as Solutions Engineering, Technical Consulting, Implementation, Professional Services, Technical Account Management, or Customer Success. A solid understanding of the software development lifecycle (SDLC), API design principles (REST, GraphQL), and common integration patterns. Hands-on familiarity with enterprise identity and security concepts such as SSO/SAML, SCIM provisioning, and major identity providers (Okta, Entra, OneLogin), or the ability to ramp quickly. Strong consultative instincts: ability to run discovery, present to technical and business audiences, and set honest expectations. Strong technical curiosity and a desire to continuously learn and expand platform expertise, tools, integrations, and capabilities as the product evolves. Proven project-management skills and the ability to manage multiple engagements in a fast-paced environment. Excellent presentation, written, and verbal communication skills, with comfort leading live, hands-on configuration sessions. Bias for action and a drive to deliver value for customers efficiently. Nice to Haves Experience with APIs or platforms related to API development, testing, or documentation. Familiarity with cloud platforms (AWS, Azure, GCP), DevOps tooling (CI/CD, containers), and secrets-management or SIEM ecosystems. Experience delivering to enterprise customers in regulated industries (financial services, healthcare, insurance). Professional working proficiency in Spanish and/or Portuguese to support customers across Latin America and other regions. Compensation : The reasonably estimated OTE for this role is $110,000 to $140,000 plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. What Else? Postman offers a comprehensive set of benefits, including medical coverage, flexible PTO, wellness reimbursement, and a monthly stipend. We support in-office collaboration and a culture of inclusion and continuous learning. Our Values We value transparency, honest communication, and focused, goal-driven work. Our inclusive culture ensures everyone is respected and has the opportunity to contribute to our products. Equal Opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. In addition, the company does not accept unsolicited resumes from headhunters or agencies. #J-18808-Ljbffr Postman