Customer Service Representative

Front Desk Medical Receptionist
Pay: $19/hr
Schedule:

* Monday: 6:30 AM - 12:30 PM
* Tuesday: 6:30 AM - 4:00 PM
* Wednesday: 6:30 AM - 3:00 PM
* Thursday: 6:30 AM - 4:00 PM
* Friday: 6:30 AM - 3:00 PM
Location: Free parking available; no Metro access
Environment: Work alongside 3 doctors and clinical staff; one of two front desk personnel. Reliability is essential.
Job Description

* Front Desk Operations - Check patients in and out, complete patient registration, schedule followup appointments, and manage daily front desk workflow.
* Patient Support - Provide general customer service, assist patients with needs, and maintain a welcoming environment.
* Phone & Communication - Answer incoming calls, assist patients with questions, and route calls as needed.
* EMR Documentation - Document doctor notes and update patient files in the EMR system.
* Multitasking - Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume.
* Workload Breakdown: Phones (33%), Computer/EMR (33%), Inperson patient support (33%).
Required Skills

* Customer Service
* Medical & Insurance Knowledge
* Front Desk & Patient Registration
* EMR Systems
* Medical terminology
* Patient checkin/checkout
* Patient account support
* Inbound call handling
* Medicaid & prior authorization familiarity
Additional Qualifications

* Strong computer proficiency
* Excellent customer service - highly valued by the doctors
* Ability to multitask in a fastpaced clinical environment
*Job Type & Location*This is a Contract to Hire position based out of Burke, VA.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Burke,VA.
*Application Deadline*This position is anticipated to close on Jul 24, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.