Senior IT Business Transformation Consultant - BTC 26-11544

Job Description

Job Description

Senior IT Business Transformation Consultant

Location: New York, NY
Work Arrangement: Hybrid – 3 Days Onsite / 2 Days Remote
Duration: 12 Months
Hours: 37.5 Hours/Week
Employment Type: Contract

Job Summary

We are seeking a highly experienced Senior IT Business Transformation Consultant to work closely with senior leadership and business stakeholders to develop, monitor, and implement transformational initiatives across a large organization.

The ideal candidate will have a strong management consulting background , extensive experience in business/IT transformation, process improvement, change management, and large-scale IT programs. The candidate should be comfortable operating in a high-profile, fast-paced environment and presenting strategic recommendations to stakeholders at all levels.

Prior Management Consulting experience is required.

Key Responsibilities

• Partner closely with department leadership to develop, track, monitor, and implement business and IT transformation initiatives.
• Identify opportunities for IT process improvement and develop strategies to address operational challenges and bottlenecks.
• Lead efforts to improve operational efficiency by formalizing and streamlining business processes and procedures.
• Conduct process reviews, SOP assessments, risk profiling, and SLA reviews to identify risks and improvement opportunities across core business processes.
• Support due diligence and operational reviews across business functions and develop recommendations for process improvement and transformation initiatives.
• Prepare and present business cases, findings, benefits, and recommendations to stakeholders at various organizational levels.
• Compile and track departmental priorities and assist teams with developing and maintaining work plans.
• Monitor key initiatives, track progress, identify risks/issues, and escalate concerns to leadership when appropriate.
• Contribute hands-on to large-scale IT programs and technology-related projects.
• Design and implement performance scorecards covering areas such as productivity, service levels, quality, risk, and transaction costs.
• Lead or support organizational change management initiatives.
• Translate business needs into functional requirements and support technology implementation efforts.
• Facilitate meetings, workshops, process reviews, and stakeholder discussions.
• Analyze quantitative and qualitative information to develop actionable recommendations.
• Support continuous improvement and operational excellence initiatives.
• Utilize AI prompting and AI agent creation capabilities to support business transformation and process improvement initiatives.
• Perform other related duties as assigned.

Required Qualifications

• Minimum 10 years of professional business experience .
• Prior Management Consulting experience – Required.
• MBA preferred.
• Lean certification, Six Sigma training, or comparable process-improvement qualification – Required.
• Strong experience in business transformation, IT transformation, or process improvement.
• Significant change management experience.
• Experience with project management and work-plan development.
• Demonstrated analytical and quantitative capabilities.
• Experience working collaboratively with stakeholders across multiple organizational levels.
• Strong leadership and professional communication skills.
• Excellent written, verbal, presentation, facilitation, and interpersonal skills.
• Ability to work effectively in a high-profile and high-pressure environment.
• Strong organizational and problem-solving abilities.
• Experience translating business requirements into functional requirements for technology solutions.
• Experience working on large-scale IT programs and projects.
• AI prompting and AI agent creation experience.

Technical Skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Project
• Microsoft Visio
• Business Process Management (BPM)
• Process Mapping
• SOP Development & Review
• SLA Management
• Risk Assessment
• Performance Scorecards
• Business Case Development
• Requirements Analysis
• Change Management
• Lean / Six Sigma
• AI Prompting
• AI Agent Creation

Preferred Qualifications

• MBA or advanced business/technology degree.
• Experience within a government or public-sector organization .
• Experience with large enterprise transformation programs.
• Experience in operational excellence and enterprise process optimization.
• Experience developing executive-level presentations, business cases, and transformation roadmaps.