Payments Digital & Design Business Manager - Senior Associate

Join a high-visibility team where you'll help shape strategy, drive performance insights, and support key decisions across a leading global payments business. You'll partner with senior leaders and cross-functional teams to deliver meaningful outcomes that influence business growth and innovation.As Senior Associate Business Manager on the Payments team, you will support strategic planning, performance management, and business initiatives for the Digital & Design organization within Payments. You will leverage data, analytics, and executive communications to help leaders make informed decisions and drive business results. Working closely with product managers and business partners, you will contribute to initiatives that enhance performance, streamline processes, and support long-term growth.Job ResponsibilitiesSupport strategic initiatives by partnering with product managers and business stakeholders to improve performance and business outcomesDevelop executive presentations and materials that communicate business performance, opportunities, and market insightsAnalyze data and provide recommendations that support decision-making and strategic prioritiesPerform ad hoc analyses to evaluate business performance and identify opportunities for improvementCreate reporting and forecasting tools that provide meaningful performance insightsPartner with product management, finance, and business teams to coordinate key deliverables and initiativesDrive process improvements and automation efforts in collaboration with data and technology partnersRequired Qualifications, Capabilities, and SkillsStrong analytical and problem-solving skills with the ability to evaluate complex business challengesExperience working with large and diverse data sets to develop actionable insights and recommendationsAbility to influence and collaborate effectively with stakeholders across multiple levels of an organizationStrong written and verbal communication skills, including executive presentation developmentAdvanced proficiency in Microsoft Excel and PowerPoint4+ years of experience in strategy consulting, corporate development, strategic finance, or a related field within financial servicesPreferred Qualifications, Capabilities, and SkillsExperience supporting product, strategy, or business management functions within financial servicesKnowledge of payments, treasury services, or related banking productsExperience with business performance reporting, forecasting, and strategic planningExposure to process improvement, automation, or data visualization toolsBachelor's degree in Finance, Accounting, Analytics, Business, or a related disciplinePractical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communicationsStrong judgment in applying AI—knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fitTo be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT). JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-08-18