Field Services Engineer

Work with some of the world's best companies and engineers and be a part of a dynamic team that is writing the book on the next generation of dispensing technology. We develop products for manufacturing that change our world.

We're looking for someone like you to join our team. We offer competitive benefits and compensation.

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Company: ViscoTec America Inc.

Job Title: Field Service Engineer

Assigned to: Technical Department

Responsibilities:

• Perform equipment installations, commissioning, and system integration at customer sites

• Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)

• Provide on-site and remote technical support, troubleshooting, and customer training

• Assist customers during production start-up and process optimization

• Support the Technical Department with repair and assembly tasks when not traveling

• Deliver clear technical documentation, reports, and service notes

• Collaborate with colleagues in Germany and within the U.S. team for complex issues

• Maintain strong customer communication and ensure professional representation of ViscoTec

Requirements:

Education requirements:

Associate degree or higher in a technical field or engineering. 2 to 4 years' experience in mechatronics, automation, or electrical/mechanical service and commissioning preferred. Must have strong hands-on technical and troubleshooting skills.

Skills and personality traits:

• Hands-on, detail-oriented, and organized

• Strong mechanical and electrical aptitude

• Excellent communication and customer interaction skills

• Self-starter who enjoys travel and working independently

• Flexible and professional in diverse environments

• CAD/SolidWorks experience a plus but not required

Location:

Main Office in Kennesaw, GA

Satellite Office in San Diego, CA (Primary Location)

Work Schedule:

The position involves a standard 40-hour workweek. Regular travel up to 50% within North America is required for installations, commissioning, and customer support. xhyhwjd When not traveling, the role includes in-house technical work and support.

Seniority Level

Mid-level

Industry

Machinery Manufacturing

Automation Machinery Manufacturing

Employment Type

Full-time

Job Functions

Field Service & Installation

Commissioning

Technical Support & Training

Mechatronics

Electrical & Mechanical Service