Account Manager

Goodman Gravley Insurance Source is an independently owned and locally operated insurance provider dedicated to meeting the needs of clients across the United States. With a focus on offering affordable and reliable insurance choices, we specialize in finding the right combination of coverage at competitive prices. Our commitment lies in simplifying the insurance process and delivering personalized solutions to fit individual and business needs. We pride ourselves on building lasting relationships with our clients to ensure their protection and peace of mind. Role Description We are seeking a full‑time Account Manager to join our team in the Kansas City Metropolitan Area. This is a hybrid role that offers flexibility to work both remotely and from our local office. The Account Manager will manage a portfolio of clients, cultivating strong relationships and ensuring their insurance needs are met. Responsibilities include handling client inquiries, assisting in policy renewals, processing changes, addressing claims, and identifying opportunities to cross‑sell or upgrade insurance coverage. The selected candidate will also collaborate with internal teams to deliver exceptional service and maintain long‑term client satisfaction. Qualifications Experience in account management, customer relationship management, and client service Proficiency in analyzing insurance policies, processing claims, and managing policy renewals Knowledge of insurance products and services, as well as industry standards and regulations Effective communication and interpersonal skills to build trust and maintain client relationships Basic proficiency in computer applications, including CRM tools and Microsoft Office Suite Strong organizational skills with the ability to handle multiple clients and priorities simultaneously Licensing in property and casualty insurance is preferred, or willingness to obtain within a set timeframe A proactive attitude towards problem‑solving and customer satisfaction Bachelor’s degree or equivalent experience in business, finance, or a related field is advantageous #J-18808-Ljbffr