[US-DC] Fulfillment Lead

Job Description

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

  As a Lead Fulfillment Associate , you will coordinate activities and provide coaching and guidance to workers on the production line.  The Lead Associate works alongside and with the team, stepping in as needed to ensure maximum productivity.  The Lead is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor. 

Job Description:  

You will...

• Respectfully communicate with all co-workers. Ensure effective employee relations. Provide employee instructions to provide advice on how to properly perform their task (i.e. how to put kit boxes in the assembly box or to maintain single piece flow on their line).
• Respectfully support and follow direction from all managers and supervisors about line performance.
• Keep track of line count
• Work to continuously improve in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies.
• Coach all employees to follow HelloFresh policies and procedures
• Train new employees on standard operating procedures
• Performs duties of workers supervised, as needed
• Reports defective materials or questionable conditions to the Quality Assurance and/or Supervisor.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Completes tasks as directed by with minimum supervision.
• Update production numbers in the computer system; must be able to use a computer and type/data entry
• Report food safety and quality problems to personnel with authority to initiate action

You are…

• Leadership and fostering team cooperation for a large group of employees
• Results Driven
• Time Management: maintaining momentum and keeping employees  on task to meet goals and deadlines
• Basic mathematics
• Communications: expresses ideas and thoughts clearly and with tact and diplomacy. 

At a minimum, you have...

• High school diploma or GED.
• One year of related experience is preferred.
• Must be at least 18 years old.
• Must be able to read, write and speak English.
• Must be willing and able to work the entire schedule as we cannot accommodate partial shifts or early/late arrivals.
• Must be able to count and have basic math skills (addition, subtraction, multiplication, division and fractions).

It is the policy of HelloFresh/Factor not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

Illinois Pay Range

$21.75—$21.75 USD

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: View email address on ziprecruiter.com
• APAC: View email address on ziprecruiter.com
• United States: View email address on ziprecruiter.com
• Canada: View email address on ziprecruiter.com