Compliance Program Manager

Compliance Program Manager

Location: Remote

The Tax Product team is responsible for researching, defining, and delivering tax capabilities that support seamless commerce experiences for customers worldwide. This work ensures customers can access our digital products and services securely, privately, and without friction. As a Compliance Program Manager, you will drive end-to-end execution of tax compliance programs — from due diligence to launch readiness — coordinating cross-functional efforts across engineering, product, finance, tax, and business teams.

We are seeking an experienced, highly organized, and motivated problem-solver to drive critical compliance initiatives across our ecosystem. In this role, you will manage complex, global programs that sit at the intersection of tax policy, tax product development, developer operations, and cross-functional execution. You will coordinate end-to-end lifecycle management of tax compliance requirements — from due diligence and requirement gathering through system implementation and launch readiness. As part of launch readiness activities, you will identify impacted developer populations for outreach programs that communicate tax obligations clearly and at scale. You will draft developer-facing communications, enforcement strategies, help guides, and helpline support responses, and own the project management required to move these deliverables through cross-functional review and leadership sign-off. This role requires comfort operating in ambiguous regulatory environments across the globe. You must be equally comfortable analyzing large datasets, writing crisp developer-facing copy, and presenting compliance status to leadership.

Minimum Qualifications:

• 3+ years of experience in end-to-end program management, with expertise leading large, global, complex projects.
• Strong project management skills, with a track record of driving cross-functional teams — spanning legal, finance/tax, engineering, product, and operations — to decisions and formal approvals on tight deadlines.
• Proficient in managing launch readiness and operational activities, including communications and prepared responses to developer inquiries.