Client Service Coordinator

Client Service Coordinator – Summary of Job Purpose and Function The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team in terms of numbers of clients and pets, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly, and efficient manner. The CSC influences clients to return and refer their friends and families. The pay range for this role is $15.00 – $18.69 hourly, determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Benefits Comprehensive Medical, Dental, and Vision Insurance – Enjoy peace of mind knowing your health and wellness are our top priorities. Generous Retirement Plans (401(k) and Roth) – Invest in your future with a generous company match. Best-in-Class Student Debt Relief Program (for Full-Time DVMs) – Supporting veterinary professionals’ financial burden. Paid Time Off and Holidays – Take a break, recharge, and celebrate personal significance. Top-Tier Mental Health and Wellbeing Resources – Access industry‑leading resources, including free coaching and counseling sessions. Associate Life Insurance (company‑paid) & Supplemental Life Insurance – Protect your loved ones with company‑paid life insurance and optional additional coverage. Company-Paid Short- and Long-Term Disability – Financial protection in case of temporary or long‑term disability. Flexible Spending Accounts (FSA) – Save on healthcare and dependent care expenses with pre‑tax money. Health Savings Account (HSA) – Pay for medical expenses with pre‑tax funds. Paid Parental Leave – Support for both birth and adoption, providing precious bonding time. Continuing Education Allowance (for Eligible Positions) – Financial assistance to pursue continuing education opportunities. Back‑Up Child and Elder Care & Family Support Resources – Help to keep things running smoothly during unpredictable moments. Fertility and Family Building Support – Comprehensive support for fertility treatments and family‑building options. Digital Exercise Therapy – A program designed to fit a busy lifestyle and keep you moving. Voluntary Protection Benefits – Coverage against unexpected events such as hospital stays, critical illness, and accidents. Legal Plan – Affordable and accessible coverage for a wide range of legal needs. Identity Protection – Safeguard personal information and support if data is stolen. Commuter Benefits – Convenient and cost‑effective travel options. Three Free Optimum Wellness Plans for Pets – Preventive and general care for your pets. Exclusive Discounts – Savings on products and services. Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*). #J-18808-Ljbffr