Credit Analyst (Mason)

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation , we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada, ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as America’s Favorite Garage Doors, with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.

We have an excellent opportunity for a Credit Analyst in our Mason Headquarters location.

• In this position, the successful candidate will perform the following job responsibilities:
• Evaluate customer credit worthiness and establish appropriate credit limits per authorized levels of authority.
• Utilize appropriate collection methods to motivate delinquent customers to pay past due balances. Professionally communicate and enforce credit policy with customers.
• Monitor assigned accounts for shipment releases based on account status, company credit policy, and established terms of payment.
• Establish and maintain professional contact and communication with internal personnel (Sales, DC and Plant) to help ensure that customer disputes and requests are escalated and for timely resolution. This includes timely notification to appropriate internal personnel of information provided by customers pertaining to disputed invoices and balances.
• Initiate, subject to the Credit Director's approval, 3rd party collection actions, including mechanics lien notifications.
• Maintain documentation and notes regarding credit and collection activities.
• Provide timely status reports to Credit Director as required for Management reporting.
• Special projects as assigned.

Job Requirements:

• 4-year degree in related field such as Finance, Economics, Accounting or Business Management preferred.
• Relevant experience may offset lack of degree, including collections work or work involving Mechanic's liens.
• Requires a minimum of 3 - 5 years successful experience in Credit/Collections work preferably with experience in a manufacturing environment.

Why Choose a Career With Us?

We don't just manufacture doors; we engineer the front door of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our team members thrive because we prioritize:

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of What’s Next: We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our Pioneer Club—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity , Clopay employees help provide homes and security to families in the communities where we live and work.

Equal Opportunity Employer

Disclaimer: This posting does not constitute a contract or guarantee of employment or compensation. Compensation ranges and employment terms are subject to change at the company’s discretion based on skills, experience, qualifications, internal equity, market conditions and geographical location.

The above statements are intended to describe the general nature and level of work to be performed. The above statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the incumbent in this position. Management retains the discretion to add to or change the duties of the position at any time.”